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Mortgage Operations Manager I (Safe Act) (D)

M&T Bank

Mortgage Operations Manager I (Safe Act) (D)

full-timePosted: Jan 27, 2026

Job Description

Overview:

Responsible for the management, planning and coordination of assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.  Provide technical, functional and operational expertise in department work policies and procedures.  Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations. 

Primary Responsibilities:

  • Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.  Ensure that the unit managed is adequately staffed and personnel are trained.
  • Review and recommend new methods and procedures to make daily operations more efficient.  Provide recommendations for department policy changes and creates new unit policy and procedures.  Consults and communicates with operations staff.
  • Provide input to tactical planning and short-term initiatives.  Responsible for unit contingency planning and regulatory compliance.
  • Participate in projects at the department level.
  • Support annual Budget process.  Continuing responsibility for expense control.
  • Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.  Administer Human Resource recommended actions.  Oversee training and development of direct reports.   Interview prospective employees and make recommendations for hire. 

Scope of Responsibilities:

This position requires a thorough knowledge of business, applicable regulations and affiliated technology.

The position works with some uncertainty with established parameters for solutions, possesses moderate risk to organization.

Supervisory/ Managerial Responsibilities:

Responsible for multiple direct reports at the supervisor level.  Oversee a unit or small department of 10+ employees.

Education and Experience Required:

Bachelors Degree,

OR in lieu of degree,

Four to five years relevant work experience.

Minimum three years operations experience.

Minimum three years supervisory experience.

SAFE Act registration required.

Education and Experience Preferred:

Masters degree

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

Location

Clanton, Alabama, United States of America

Locations

  • Remote, United States of America (Remote)

Salary

62,200 - 103,600 USD / yearly

Estimated Salary Rangehigh confidence

62,200 - 108,780 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Management and leadership of mortgage/consumer lending unitintermediate
  • Technical, functional and operational expertise in department work policies and proceduresintermediate
  • Knowledge of business, applicable regulations and affiliated technologyintermediate
  • Staffing, performance appraisals, promotions, salary recommendations and terminationsintermediate
  • Problem resolution, analysis and reportingintermediate
  • Regulatory complianceintermediate
  • Expense control and budget supportintermediate

Required Qualifications

  • Bachelors Degree, OR in lieu of degree, Four to five years relevant work experience (experience)
  • Minimum three years operations experience (experience)
  • Minimum three years supervisory experience (experience)
  • SAFE Act registration required (experience)

Preferred Qualifications

  • Masters degree (experience)

Responsibilities

  • Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly. Ensure that the unit managed is adequately staffed and personnel are trained.
  • Review and recommend new methods and procedures to make daily operations more efficient. Provide recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff.
  • Provide input to tactical planning and short-term initiatives. Responsible for unit contingency planning and regulatory compliance.
  • Participate in projects at the department level.
  • Support annual Budget process. Continuing responsibility for expense control.
  • Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Administer Human Resource recommended actions. Oversee training and development of direct reports. Interview prospective employees and make recommendations for hire.

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M&T Bank logo

Mortgage Operations Manager I (Safe Act) (D)

M&T Bank

Mortgage Operations Manager I (Safe Act) (D)

full-timePosted: Jan 27, 2026

Job Description

Overview:

Responsible for the management, planning and coordination of assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.  Provide technical, functional and operational expertise in department work policies and procedures.  Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations. 

Primary Responsibilities:

  • Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly.  Ensure that the unit managed is adequately staffed and personnel are trained.
  • Review and recommend new methods and procedures to make daily operations more efficient.  Provide recommendations for department policy changes and creates new unit policy and procedures.  Consults and communicates with operations staff.
  • Provide input to tactical planning and short-term initiatives.  Responsible for unit contingency planning and regulatory compliance.
  • Participate in projects at the department level.
  • Support annual Budget process.  Continuing responsibility for expense control.
  • Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations.  Administer Human Resource recommended actions.  Oversee training and development of direct reports.   Interview prospective employees and make recommendations for hire. 

Scope of Responsibilities:

This position requires a thorough knowledge of business, applicable regulations and affiliated technology.

The position works with some uncertainty with established parameters for solutions, possesses moderate risk to organization.

Supervisory/ Managerial Responsibilities:

Responsible for multiple direct reports at the supervisor level.  Oversee a unit or small department of 10+ employees.

Education and Experience Required:

Bachelors Degree,

OR in lieu of degree,

Four to five years relevant work experience.

Minimum three years operations experience.

Minimum three years supervisory experience.

SAFE Act registration required.

Education and Experience Preferred:

Masters degree

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $62,200.00 - $103,600.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location.

Location

Clanton, Alabama, United States of America

Locations

  • Remote, United States of America (Remote)

Salary

62,200 - 103,600 USD / yearly

Estimated Salary Rangehigh confidence

62,200 - 108,780 USD / yearly

Source: Disclosed

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Management and leadership of mortgage/consumer lending unitintermediate
  • Technical, functional and operational expertise in department work policies and proceduresintermediate
  • Knowledge of business, applicable regulations and affiliated technologyintermediate
  • Staffing, performance appraisals, promotions, salary recommendations and terminationsintermediate
  • Problem resolution, analysis and reportingintermediate
  • Regulatory complianceintermediate
  • Expense control and budget supportintermediate

Required Qualifications

  • Bachelors Degree, OR in lieu of degree, Four to five years relevant work experience (experience)
  • Minimum three years operations experience (experience)
  • Minimum three years supervisory experience (experience)
  • SAFE Act registration required (experience)

Preferred Qualifications

  • Masters degree (experience)

Responsibilities

  • Responsible for the planning, leadership, problem resolution, analysis and reporting for assigned Mortgage/Consumer Lending unit of approximately 10 employees, either directly or indirectly. Ensure that the unit managed is adequately staffed and personnel are trained.
  • Review and recommend new methods and procedures to make daily operations more efficient. Provide recommendations for department policy changes and creates new unit policy and procedures. Consults and communicates with operations staff.
  • Provide input to tactical planning and short-term initiatives. Responsible for unit contingency planning and regulatory compliance.
  • Participate in projects at the department level.
  • Support annual Budget process. Continuing responsibility for expense control.
  • Make recommendations concerning staffing, performance appraisals, promotions, salary recommendations and terminations. Administer Human Resource recommended actions. Oversee training and development of direct reports. Interview prospective employees and make recommendations for hire.

Target Your Resume for "Mortgage Operations Manager I (Safe Act) (D)" , M&T Bank

Get personalized recommendations to optimize your resume specifically for Mortgage Operations Manager I (Safe Act) (D). Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Mortgage Operations Manager I (Safe Act) (D)" , M&T Bank

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

R80670MTB

Answer 10 quick questions to check your fit for Mortgage Operations Manager I (Safe Act) (D) @ M&T Bank.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.