Role Description

Define the system landscape, identify gaps between current and desired end-states and prepare a roadmap for Salesforce solutions. Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements. Review solutions and recommend improvements. Understand and guide the team on Best Practices and SFDC Coding Standards Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions. Work with PO to groom and refine the Salesforce product backlog, in liaison with stakeholders on the project. Translate business requirements into technology solution on Salesforce suite of products that includes Design & Architect on Data Model Sharing & Visibility Security Using Out-of-Box (OOB) features Vs. Custom Development Vs. 3rd Party (AppExchange) products Integration with Backend / 3rd Party Products & Systems a Single Sign-On (SSO) Handling Large Data Volume (LDV) Mobile Solution Advise and critique technology solutions involving application customization and development - Lightning pages, Lightning Web Components, Aura Components, Apex (classes and triggers). Proficient with Microsoft Visual Studio, Salesforce Lightning Design System, and the Salesforce development lifecycle. Design and architect integration of salesforce with other systems using Salesforce APIs, SOAP, Rest API etc. Act as a release manager, approve configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes. Hands-on experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, SFDC Metadata API, Jenkins, SVN Describe and illustrate designs with appropriate justifications. Supervise the configuration, quality assurance, testing, and deployment of Salesforce. Coach, motivate and direct work tasks to a multi-disciplinary team of Salesforce professionals

10–14+ years of overall IT / application development experience 4–6+ years in a Solution Architect / Technical Architect / Tech Lead role Bachelor’s degree in Engineering Salesforce Platform & Architecture Sales Cloud, Service Cloud, Field Service Lightning Experience Cloud Data Modeling, Sharing & Visibility, Role Hierarchy, OWD Experience working on Salesforce AI features and agentforce. LDV strategies (Indexes, Skinny Tables, Async Processing, Big Objects) Multi-org architecture, Dev/Test/Prod strategies Security Model & Compliance Development & Customization – Apex, LWC, Aura, Visualforce, Lightning Pages, Salesforce APIs (REST, SOAP, Bulk), Platform Events, Change Data Capture Integration & Middleware - REST / SOAP APIs, Middleware tools (MuleSoft, Boomi, Informatica, Dell Boomi, etc.), Real-time & batch integrations, DevOps & Release Management - CI/CD pipelines, Git / SVN, Jenkins, ANT, Salesforce Metadata API, Change Sets, SFDX, Environment strategy (Dev → QA → UAT → Prod), Release governance & rollback strategies Architecture & Design - Enterprise & Solution Architecture, UML / Sequence Diagrams, Prototyping & PoCs, Non-functional requirements (Security, Performance, Scalability) Agile & Delivery - Scrum / SAFe / Kanban, Product Backlog Grooming, Sprint Planning & Release Plannin