Engagement Manager (all genders) - Careers at Nagarro
Nagarro
Engagement Manager (all genders) - Careers at Nagarro
Job Description
Engagement Manager (all genders) - Careers at Nagarro
Location: Vienna, Austria | Job ID: REF55395D
### Why Join Nagarro?
Nagarro stands out in the competitive landscape of digital engineering firms by fostering a **Caring Mindset** and **Fluidic Enterprise** model. As an Engagement Manager, you'll enjoy full-time opportunities in Vienna with global reach, working on transformative projects in banking and financial services. Benefit from our commitment to employee success: flexible work arrangements, comprehensive health benefits, and a supportive community that values diversity (all genders welcome). With **Global Opportunities**, advance your career across continents, accessing world-class training and mentorship. Join thousands who have found not just a job, but a launchpad for innovation and leadership in Nagarro Careers.
### Digital Engineering Excellence
Nagarro excels in digital engineering, powering enterprise solutions with agile delivery and offshore expertise. In this Specialist-level role, leverage your 5+ years in customer engagement to bridge CXOs and technical teams. Master project oversight, ideation, and strategic growth in complex environments. Our **Fluidic Enterprise** enables seamless collaboration with distributed teams, ensuring customer success through metrics-driven insights and proactive escalations. Keywords like 'Software Engineering Jobs' define our ecosystem, where you'll shape feasible solutions and drive upsell opportunities in a high-impact setting.
### Your Impact at Nagarro
As Engagement Manager, your influence will be profound. Build lasting customer relationships, translate pain points into innovations, and spearhead account strategies for business expansion. With strong English (German a plus), engage at executive levels while supporting delivery excellence. Contribute to Nagarro's reputation as a trusted partner, fostering mutual success in Vienna's vibrant tech scene. Experience the **Caring Mindset** through personalized development paths, global mobility, and a culture that celebrates your unique contributions. Ready for Nagarro Careers? Make your mark in digital transformation today—apply for this full-time role and elevate your professional journey.
Role Description
Customer Relationship Management Serve as the main contact for assigned customers, ensuring continuous and proactive communication. Build and maintain strong, long-term customer relationships based on trust and mutual success. Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams. Customer Engagement and Ideation Explore and support customer-driven ideas, helping shape them into feasible solutions. Collaborate with customers to identify innovation opportunities and value-added services. Act as a liaison between customer stakeholders, including CXOs and senior executives, and internal technical or delivery teams. Project and Delivery Support Work closely with project and delivery teams to ensure customer satisfaction during execution. Monitor progress, handle escalations, and ensure timely communication with all parties. Track performance metrics, report progress, and identify improvement areas. Strategic Account Development Identify opportunities for upselling, cross-selling, or extending service scope. Contribute to account plans and engagement strategies to support business growth. Act as the face of Nagarro for existing customers and new prospects conversations with deep domain and organization understanding.
Bachelor’s degree in Business, IT, Engineering, or a related field; Master’s degree is a plus. 5+ years of experience in customer engagement, account management, or project management in complex environments. Experience in the banking or financial services industry is a strong plus. Excellent communication, interpersonal, and negotiation skills, with the ability to engage effectively at all levels, including CXO. Strong organizational and time management skills, with the ability to manage multiple priorities in parallel. Proven experience working with large offshore and distributed delivery teams is required. Fluent German is a plus; strong English language skills are required.
Key Responsibilities
- Serve as main customer contact with proactive communication and relationship building
- Identify customer needs and translate into actionable insights for internal teams
- Collaborate on ideation, innovation opportunities, and liaison with CXOs/executives
- Support project delivery, monitor progress, handle escalations, and track metrics
- Drive strategic account development including upselling and cross-selling
- Act as Nagarro's face for customers and prospects with deep domain knowledge
What You Bring (Qualifications)
- Bachelor’s degree in Business, IT, Engineering, or related field (Master’s a plus)
- 5+ years in customer engagement, account management, or project management
- Experience in banking/financial services (strong plus)
- Fluent German (plus); strong English required
Core Skills
Customer Relationship Management, Communication and Negotiation, Project Management, Account Management and Strategic Development, Working with Offshore/Distributed Teams, Interpersonal and Organizational Skills
Why Nagarro? (Benefits)
- Caring Mindset: Personalized support and work-life balance in a trusting environment
- Fluidic Enterprise: Flexible roles and agile ways of working across dynamic projects
- Global Opportunities: Exposure to international teams and career growth worldwide
- Innovation Culture: Collaborate on cutting-edge solutions with top talent
- Professional Development: Continuous learning and advancement in digital engineering
Locations
- Vienna, Austria
Salary
Salary details available upon request
65,000 - 102,600 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Communication and Negotiationintermediate
- Project Managementintermediate
- Account Management and Strategic Developmentintermediate
- Working with Offshore/Distributed Teamsintermediate
- Interpersonal and Organizational Skillsintermediate
Required Qualifications
- Bachelor’s degree in Business, IT, Engineering, or related field (Master’s a plus) (experience)
- 5+ years in customer engagement, account management, or project management (experience)
- Experience in banking/financial services (strong plus) (experience)
- Fluent German (plus); strong English required (experience)
Responsibilities
- Serve as main customer contact with proactive communication and relationship building
- Identify customer needs and translate into actionable insights for internal teams
- Collaborate on ideation, innovation opportunities, and liaison with CXOs/executives
- Support project delivery, monitor progress, handle escalations, and track metrics
- Drive strategic account development including upselling and cross-selling
- Act as Nagarro's face for customers and prospects with deep domain knowledge
Benefits
- general: Caring Mindset: Personalized support and work-life balance in a trusting environment
- general: Fluidic Enterprise: Flexible roles and agile ways of working across dynamic projects
- general: Global Opportunities: Exposure to international teams and career growth worldwide
- general: Innovation Culture: Collaborate on cutting-edge solutions with top talent
- general: Professional Development: Continuous learning and advancement in digital engineering
Tags & Categories
Answer 10 quick questions to check your fit for Engagement Manager (all genders) - Careers at Nagarro @ Nagarro.
Related Books and Jobs
Engagement Manager (all genders) - Careers at Nagarro
Nagarro
Engagement Manager (all genders) - Careers at Nagarro
Job Description
Engagement Manager (all genders) - Careers at Nagarro
Location: Vienna, Austria | Job ID: REF55395D
### Why Join Nagarro?
Nagarro stands out in the competitive landscape of digital engineering firms by fostering a **Caring Mindset** and **Fluidic Enterprise** model. As an Engagement Manager, you'll enjoy full-time opportunities in Vienna with global reach, working on transformative projects in banking and financial services. Benefit from our commitment to employee success: flexible work arrangements, comprehensive health benefits, and a supportive community that values diversity (all genders welcome). With **Global Opportunities**, advance your career across continents, accessing world-class training and mentorship. Join thousands who have found not just a job, but a launchpad for innovation and leadership in Nagarro Careers.
### Digital Engineering Excellence
Nagarro excels in digital engineering, powering enterprise solutions with agile delivery and offshore expertise. In this Specialist-level role, leverage your 5+ years in customer engagement to bridge CXOs and technical teams. Master project oversight, ideation, and strategic growth in complex environments. Our **Fluidic Enterprise** enables seamless collaboration with distributed teams, ensuring customer success through metrics-driven insights and proactive escalations. Keywords like 'Software Engineering Jobs' define our ecosystem, where you'll shape feasible solutions and drive upsell opportunities in a high-impact setting.
### Your Impact at Nagarro
As Engagement Manager, your influence will be profound. Build lasting customer relationships, translate pain points into innovations, and spearhead account strategies for business expansion. With strong English (German a plus), engage at executive levels while supporting delivery excellence. Contribute to Nagarro's reputation as a trusted partner, fostering mutual success in Vienna's vibrant tech scene. Experience the **Caring Mindset** through personalized development paths, global mobility, and a culture that celebrates your unique contributions. Ready for Nagarro Careers? Make your mark in digital transformation today—apply for this full-time role and elevate your professional journey.
Role Description
Customer Relationship Management Serve as the main contact for assigned customers, ensuring continuous and proactive communication. Build and maintain strong, long-term customer relationships based on trust and mutual success. Identify customer needs, goals, and pain points, and translate them into actionable insights for internal teams. Customer Engagement and Ideation Explore and support customer-driven ideas, helping shape them into feasible solutions. Collaborate with customers to identify innovation opportunities and value-added services. Act as a liaison between customer stakeholders, including CXOs and senior executives, and internal technical or delivery teams. Project and Delivery Support Work closely with project and delivery teams to ensure customer satisfaction during execution. Monitor progress, handle escalations, and ensure timely communication with all parties. Track performance metrics, report progress, and identify improvement areas. Strategic Account Development Identify opportunities for upselling, cross-selling, or extending service scope. Contribute to account plans and engagement strategies to support business growth. Act as the face of Nagarro for existing customers and new prospects conversations with deep domain and organization understanding.
Bachelor’s degree in Business, IT, Engineering, or a related field; Master’s degree is a plus. 5+ years of experience in customer engagement, account management, or project management in complex environments. Experience in the banking or financial services industry is a strong plus. Excellent communication, interpersonal, and negotiation skills, with the ability to engage effectively at all levels, including CXO. Strong organizational and time management skills, with the ability to manage multiple priorities in parallel. Proven experience working with large offshore and distributed delivery teams is required. Fluent German is a plus; strong English language skills are required.
Key Responsibilities
- Serve as main customer contact with proactive communication and relationship building
- Identify customer needs and translate into actionable insights for internal teams
- Collaborate on ideation, innovation opportunities, and liaison with CXOs/executives
- Support project delivery, monitor progress, handle escalations, and track metrics
- Drive strategic account development including upselling and cross-selling
- Act as Nagarro's face for customers and prospects with deep domain knowledge
What You Bring (Qualifications)
- Bachelor’s degree in Business, IT, Engineering, or related field (Master’s a plus)
- 5+ years in customer engagement, account management, or project management
- Experience in banking/financial services (strong plus)
- Fluent German (plus); strong English required
Core Skills
Customer Relationship Management, Communication and Negotiation, Project Management, Account Management and Strategic Development, Working with Offshore/Distributed Teams, Interpersonal and Organizational Skills
Why Nagarro? (Benefits)
- Caring Mindset: Personalized support and work-life balance in a trusting environment
- Fluidic Enterprise: Flexible roles and agile ways of working across dynamic projects
- Global Opportunities: Exposure to international teams and career growth worldwide
- Innovation Culture: Collaborate on cutting-edge solutions with top talent
- Professional Development: Continuous learning and advancement in digital engineering
Locations
- Vienna, Austria
Salary
Salary details available upon request
65,000 - 102,600 EUR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Customer Relationship Managementintermediate
- Communication and Negotiationintermediate
- Project Managementintermediate
- Account Management and Strategic Developmentintermediate
- Working with Offshore/Distributed Teamsintermediate
- Interpersonal and Organizational Skillsintermediate
Required Qualifications
- Bachelor’s degree in Business, IT, Engineering, or related field (Master’s a plus) (experience)
- 5+ years in customer engagement, account management, or project management (experience)
- Experience in banking/financial services (strong plus) (experience)
- Fluent German (plus); strong English required (experience)
Responsibilities
- Serve as main customer contact with proactive communication and relationship building
- Identify customer needs and translate into actionable insights for internal teams
- Collaborate on ideation, innovation opportunities, and liaison with CXOs/executives
- Support project delivery, monitor progress, handle escalations, and track metrics
- Drive strategic account development including upselling and cross-selling
- Act as Nagarro's face for customers and prospects with deep domain knowledge
Benefits
- general: Caring Mindset: Personalized support and work-life balance in a trusting environment
- general: Fluidic Enterprise: Flexible roles and agile ways of working across dynamic projects
- general: Global Opportunities: Exposure to international teams and career growth worldwide
- general: Innovation Culture: Collaborate on cutting-edge solutions with top talent
- general: Professional Development: Continuous learning and advancement in digital engineering
Tags & Categories
Answer 10 quick questions to check your fit for Engagement Manager (all genders) - Careers at Nagarro @ Nagarro.
Related Books and Jobs