Role Description

Job Description – Technology Architect (DevOps, Expert) Platform: Linux Good to Have Skills: Puppet Requirements Ability to manage time and projects effectively Solid experience with Puppet Enterprise or Puppet Open Source (Puppet 4 or later) 5+ years of experience in: Software DevOps Systems Administration Automation Network Infrastructure Ability to travel up to 10% domestically Strong background in Unix/Linux SysAdmin or DevOps, including automation Strong customer relations and presentation skills (comfortable speaking with customers and audiences) Excitement about working with the Puppet Enterprise and Open-Source community Passion for problem-solving Excellent time and project management skills Technical degree (CS / IT / Engineering / IT Security) or equivalent experience Demonstrated experience collaborating with clients and internal teams via: Face‑to‑face meetings Telephone Virtual meetings Ability to work effectively as a team member Strong logic and reasoning skills to evaluate alternative solutions and approaches Puppet Certification is a plus Preferred (Not Required): Programming skills: Ruby, Python, Go, etc. Windows systems administration experience (including PowerShell) Experience with large-scale infrastructure Knowledge of: Data center management Systems management Monitoring Networking & security Professional services experience in an open-source or enterprise software company Responsibilities Work directly with customers to design and implement solutions for faster and more reliable software delivery Deliver Puppet training and workshops Assist the education team to maintain and update training content Provide pre-sales support to Sales & Marketing Develop, publish, and maintain Puppet modules and products Develop and promote integrations and tooling around Puppet products Contribute blog posts and communication content related to Puppet