Categories: Sales, Restaurant Tech, Account Management

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform-led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Job title:Senior Account Executive

Location: Massachusetts

NCR Voyix is transforming the restaurant tech space — and we’re looking for a hands-on leader to help accelerate growth across our mid-market customer base.

As a Sr. Account Executive, you’ll wear many hats: coach, strategist, operator, and relationship-builder. You’ll lead a team focused on deepening partnerships with some of our most valuable restaurant brands, driving revenue, retention, and long-term impact.

You'll navigate a complex sales environment involving franchisees, franchisors, and internal cross-functional teams — aligning stakeholders and delivering tailored strategies that unlocks long-term value for both the customer and NCR Voyix.

This role is part builder, part trusted advisor, and designed for someone who thrives in a fast-moving, entrepreneurial environment with the scale and resources of an enterprise.

How You’ll Make an Impact:

• Own and grow a book of business with full revenue and retention accountability
• Build, lead, and develop a team of AEs and CSMs focused on strategic account growth
• Serve as the customer’s primary point of contact — deeply understanding their goals, pain points, and tech stack
• Drive account planning and expansion strategy for high-value customers
• Create repeatable playbooks for upselling, renewals, and customer success
• Translate customer insights into action across product, support, and marketing
• Collaborate cross-functionally to ensure every customer touchpoint delivers value
• Roll up your sleeves and lead by example, this is a player-coach role
• Take full ownership of outcomes and hold yourself and your team to a high standard

What We’re Looking For:

• 8+ years in sales, account management, or customer success; 2+ years leading teams
• Deep knowledge of the restaurant or hospitality tech space
• Proven track record of growing revenue within existing accounts and influencing across teams
• Strong executive presence and communication skills
• Operates with urgency, clarity, and adaptability in dynamic environments
• Leads with curiosity, coach with empathy, and execute with precision
• Experience managing a $10M+ book of business
• Bachelor’s degree, MBA or advanced degree a plus

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”