Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.Role & ResponsibilitiesAt Netflix, our mission is to entertain the world through stories shared at the right place and time. The Ads Ops Demand Management team is a cornerstone of the Ads Operations organization at Netflix, providing critical operational leadership and partnership to our regional sales teams across Singapore, Australia, Japan, and Korea. This team ensures seamless campaign execution, contextualizes pacing and delivery dynamics, and proactively governs deal operations throughout their lifecycle.As the Sr. Manager of Ads Ops Demand management team, you will serve as a strategic leader, architecting the vision and driving the operational excellence of a regionally-embedded, high-performing team. You will champion the adoption of automation and AI to deliver actionable insights, empower revenue teams, and maximize campaign success at scale. With a deep understanding of both internal and external market trends, you will anticipate future business needs and engineer scalable, innovative solutions in a rapidly evolving environment.The ideal candidate is a seasoned digital advertising operations executive, combining operational mastery with a forward-thinking, data-driven approach. You possess the gravitas to influence and partner with senior leaders across Product, Engineering, Sales, and Business Operations, to ensure operational excellence and innovation across all facets of post-sales advertising delivery.In this role, you will: Lead, develop, and inspire a team of Demand management leads and senior specialists aligned to regional revenue pods. Provide the teams with the context necessary to do their best work.Align with other regional leads to define the strategic vision for demand management, while tailoring execution to the unique needs of regional sales teams and business objectives.Direct end-to-end campaign and deal readiness, pacing, and delivery, leveraging advanced automation and AI solutions to drive efficiency, early issue detection, and continuous improvement.Serve as the primary operational advisor to Sales and Account Management, translating data and system outputs into actionable business insights.Architect scalable workflows and champion process improvements that enhance speed, clarity, and operational agility across the organization.Collaborate cross-functionally with Sales, Account Management, Ad Ops Solutions, Product, and other teams to ensure seamless execution and rapid resolution of operational issues.Triage and escalate complex technical problems to Ad Ops Solutions, maintaining focus on proactive oversight rather than execution.Provide regular reporting and operational insights, supporting revenue growth and campaign success through data-driven decision-making.Champion the adoption of automation, new tools, and improved operational models to drive continuous improvement and scalability.Optimize workflows for scalability, continuously identifying and implementing process improvements to increase speed and clarity.Anticipate and address evolving operational needs as the business scales, ensuring the team is equipped to support future business growth & transformation.Basic QualificationsFluency in English is required. Fluency in Japanese and/or Korean is a plus10+ years of experience in digital advertising operations, ad tech, or related roles, with significant expertise across the programmatic ecosystem—including DSPs, SSPs, aggregators, resellers, and other supply and demand platforms7+ years of people management experience, leading high-performing teams in fast-paced, dynamic environmentsDeep knowledge of campaign/deal lifecycle management—including readiness, spend trends, and performance monitoring—across both direct and programmatic channelsStrong understanding of programmatic media buying, inventory management, auction dynamics, and the operational nuances of indirect demand (including deal desks, private marketplaces, and always-on programmatic channels)Demonstrated ability to leverage automation, AI, and data analytics to drive operational efficiency and scale within the digital advertising landscapeProven ability to surface operational insights and translate complex, cross-channel data into clear, actionable recommendations for revenue teamsExperience collaborating with cross-functional partners, including Sales, Account Management, Product, Ad Ops Solutions, and external technology or data vendorsExcellent communication and presentation skills, able to distill technical or operational complexity into business clarityForward-thinking, adaptable mindset with a keen eye for industry trends, scalability, and continuous improvement in programmatic and digital advertising operationsInclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Locations
Singapore, Singapore
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
180,000 - 250,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
Fluency in Englishintermediate
Fluency in Japanese and/or Koreanintermediate
experience in digital advertising operationsintermediate
experience in ad techintermediate
expertise across the programmatic ecosystemintermediate
expertise with DSPsintermediate
expertise with SSPsintermediate
expertise with aggregatorsintermediate
expertise with resellersintermediate
expertise with other supply and demand platformsintermediate
people management experienceintermediate
knowledge of campaign/deal lifecycle managementintermediate
knowledge of readinessintermediate
knowledge of spend trendsintermediate
knowledge of performance monitoringintermediate
understanding of programmatic media buyingintermediate
understanding of inventory managementintermediate
understanding of auction dynamicsintermediate
understanding of operational nuances of indirect demandintermediate
understanding of deal desksintermediate
understanding of private marketplacesintermediate
understanding of always-on programmatic channelsintermediate
leverage automationintermediate
leverage AIintermediate
leverage data analyticsintermediate
surface operational insightsintermediate
translate complex, cross-channel dataintermediate
collaborating with cross-functional partnersintermediate
communication skillsintermediate
presentation skillsintermediate
distill technical or operational complexityintermediate
Required Qualifications
Fluency in English is required. Fluency in Japanese and/or Korean is a plus (experience)
10+ years of experience in digital advertising operations, ad tech, or related roles, with significant expertise across the programmatic ecosystem—including DSPs, SSPs, aggregators, resellers, and other supply and demand platforms (experience, 10 years)
7+ years of people management experience, leading high-performing teams in fast-paced, dynamic environments (experience, 7 years)
Deep knowledge of campaign/deal lifecycle management—including readiness, spend trends, and performance monitoring—across both direct and programmatic channels (experience)
Strong understanding of programmatic media buying, inventory management, auction dynamics, and the operational nuances of indirect demand (including deal desks, private marketplaces, and always-on programmatic channels) (experience)
Demonstrated ability to leverage automation, AI, and data analytics to drive operational efficiency and scale within the digital advertising landscape (experience)
Proven ability to surface operational insights and translate complex, cross-channel data into clear, actionable recommendations for revenue teams (experience)
Experience collaborating with cross-functional partners, including Sales, Account Management, Product, Ad Ops Solutions, and external technology or data vendors (experience)
Excellent communication and presentation skills, able to distill technical or operational complexity into business clarity (experience)
Forward-thinking, adaptable mindset with a keen eye for industry trends, scalability, and continuous improvement in programmatic and digital advertising operations (experience)
Preferred Qualifications
Fluency in Japanese and/or Korean is a plus (experience)
Responsibilities
Lead, develop, and inspire a team of Demand management leads and senior specialists aligned to regional revenue pods.
Provide the teams with the context necessary to do their best work.
Align with other regional leads to define the strategic vision for demand management, while tailoring execution to the unique needs of regional sales teams and business objectives.
Direct end-to-end campaign and deal readiness, pacing, and delivery, leveraging advanced automation and AI solutions to drive efficiency, early issue detection, and continuous improvement.
Serve as the primary operational advisor to Sales and Account Management, translating data and system outputs into actionable business insights.
Architect scalable workflows and champion process improvements that enhance speed, clarity, and operational agility across the organization.
Collaborate cross-functionally with Sales, Account Management, Ad Ops Solutions, Product, and other teams to ensure seamless execution and rapid resolution of operational issues.
Triage and escalate complex technical problems to Ad Ops Solutions, maintaining focus on proactive oversight rather than execution.
Provide regular reporting and operational insights, supporting revenue growth and campaign success through data-driven decision-making.
Champion the adoption of automation, new tools, and improved operational models to drive continuous improvement and scalability.
Optimize workflows for scalability, continuously identifying and implementing process improvements to increase speed and clarity.
Anticipate and address evolving operational needs as the business scales, ensuring the team is equipped to support future business growth & transformation.
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