About Canonical

Canonical is the company behind Ubuntu, the world's leading open-source operating system powering public cloud, AI, data science, IoT, and engineering innovation. As a pioneer in global distributed collaboration, Canonical employs over 1200 colleagues across more than 80 countries, with very few office-based roles. Teams connect through two to four in-person sprints annually in exciting global locations to align on strategy and execution. Founder-led and profitable, Canonical is at the forefront of the open-source revolution, serving top public cloud providers, silicon leaders, and industry giants.

Our remote-first culture has defined us since 2004, enabling exceptional talent to thrive from anywhere. Joining Canonical means contributing to Ubuntu's ecosystem, which underpins breakthrough technologies worldwide.

Role Overview

The NetSuite Administrator role sits within Canonical's Commercial Systems unit, specifically the Business Systems team. This team manages critical platforms like NetSuite, Salesforce, and others, collaborating closely with engineering and operations to ensure seamless, compliant business processes. As a NetSuite Administrator, you'll deliver engineering solutions that enhance efficiency and user experience for Canonical's global operations.

This home-based position in the EMEA region offers a chance to work with cutting-edge business systems in a high-impact environment. Ideal for engineers passionate about process optimization, business acumen, and open-source innovation.

Key Responsibilities

• Develop robust engineering solutions in NetSuite, Salesforce, and integrated business systems to support Canonical's operations.
• Collaborate with cross-functional teams on business specifications, technical designs, and rigorous code reviews.
• Deeply understand and implement Canonical's business processes across sales, finance, and operations.
• Depending on seniority, coach and mentor team members while providing career development feedback.
• Champion and evangelize best-in-class engineering practices and organizational efficiency.

Qualifications & Requirements

We seek candidates with an exceptional academic track record from high school and university, typically holding an undergraduate degree in a technical subject or demonstrating a compelling alternative path. Proven experience with NetSuite, Salesforce, or comparable CRM/ERP systems is essential.

You'll need professional written and spoken English with excellent presentation skills, a result-oriented mindset, and the drive to exceed commitments. Availability for international travel twice yearly for up to two-week company events is required. Nice-to-have skills include performance engineering, security expertise, and prior roles in accounting, sales, or sales operations.

Benefits & Perks

Canonical offers competitive, location-adjusted compensation with annual reviews and performance-driven bonuses. All colleagues enjoy:

• Distributed work environment with biannual in-person team sprints in inspiring locations.
• USD 2,000 annual personal learning and development budget.
• Recognition rewards for outstanding contributions.
• Generous annual holiday leave, maternity, and paternity leave.
• Employee Assistance Program for well-being support.
• Travel perks including Priority Pass and upgrades for long-haul company events.

Our benefits balance global fairness with local needs, ensuring equity across our diverse workforce.

Career Growth

At Canonical, career progression is driven by performance and impact. We provide regular feedback, mentorship opportunities, and resources to upskill continuously. Senior team members lead initiatives, coach juniors, and shape business systems strategy. With annual compensation reviews and a focus on excellence, high performers advance rapidly in our growing, profitable company.

Work on Ubuntu-adjacent projects exposes you to enterprise tech trends, fostering skills in demand globally.

Why Join Canonical

Canonical isn't just a job—it's a launchpad into the future of open source. Contribute to Ubuntu, the platform revolutionizing AI, cloud, and IoT. Our remote-first model offers unparalleled flexibility, while our high standards challenge you to excel. Be part of a diverse, equal-opportunity workplace free from discrimination, where innovation thrives through global collaboration.

Experience working smarter, learning cutting-edge skills, and raising your professional game in a company that's changing software forever.

Role FAQs

Q: Is this role fully remote? Yes, it's home-based in the EMEA region with occasional travel for company sprints.

Q: What ERP/CRM experience is required? Hands-on experience with NetSuite, Salesforce, or similar systems is key.

Q: How does Canonical support professional development? With a $2,000 learning budget, mentorship, and annual reviews.

Q: What's the company culture like? Remote-first, excellence-driven, with global in-person alignment events.

Q: Is Canonical focused on open source? Absolutely—Ubuntu is our flagship, powering enterprise innovation worldwide.