Description

Role Overview

We are seeking an Associate Manager with strong operational and technical expertise in CIP processes (Global GRFE, SIRVAL, GSRS) within NielsenIQ’s production environment. This role involves managing a team to deliver high-quality, timely production data for US retailers, ensuring accuracy and consistency for client insights. You will collaborate with partners such as Retail Services, Retailers, Data Science, and Output Teams to drive operational excellence.

Job Level: 5 (Internal Employees at job level 4 & 5 currently can apply for this opportunity) 

Key Responsibilities

• Lead and manage a team to ensure accurate, on-time data delivery to clients.
• Resolve technical challenges and ensure team adoption of new tool enhancements.
• Communicate effectively with stakeholders and manage RCA (Root Cause Analysis).
• Provide clear project updates and handle client queries efficiently.
• Define, monitor, and document processes; keep records updated and track exceptions.
• Identify automation opportunities and implement solutions using R, Python, or Excel Macros; explore advanced techniques like ML/AI.
• Ensure high-quality data setup for multiple markets and address client concerns.
• Execute input operations and related project work across end-to-end data processing.
• Investigate data issues with local/regional teams and ensure timely, accurate delivery.
• Collaborate with Retailers, StatOps, Data Science, and Output Teams to improve data quality.
• Provide technical and process expertise for CIP deployment and assist remote teams.
• Prepare and track KPIs for on-time delivery and data accuracy.
• Operate in a virtual, multicultural environment and maintain strong stakeholder engagement.

Qualifications

Qualifications

• 5–8 years of experience in NielsenIQ proprietary software and Ops processes.
• Strong leadership, problem-solving, and data analysis skills.
• Excellent communication and presentation skills in English.
• Ability to train and explain technical concepts to diverse stakeholders.
• Process-driven mindset with experience in process improvement and project management.
• Bachelor’s degree (preferred: Mathematics, Statistics, Economics, Commerce, BBA).
• Master’s degree in related fields is a plus.
• Exposure to SQL/Python, ML/AI, and large datasets.

Additional Info

As an Associate Manager, you will play a critical role in delivering accurate client deliverables, coding, and data validation for retailer and manufacturer categories. You will also act as the point of contact for commercial queries, ensuring efficient and client-focused resolutions.

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion