Description

• The Change Manager will play a key role in ensuring the change Initiatives meet objectives on time and on budget by managing business readiness, employee adoption and usage.  

• They will primarily focus on the people side of change, including changes to business processes, systems and technology for internal users, customers and 3rd parties.  

• The primary responsibility will be creating and implementing change management strategies and will work to drive adoption of all change improvements and process redesign. These improvements will increase business efficiency, cost saving and enable new market capability. 

• The Change Manager must apply a structured methodology and lead change management activities in addition to supporting the design, development, and management of internal and external communications.  

• They must conduct impact analyses, assess change readiness and identify key stakeholders. 

Qualifications

Essential:

• A solid understanding of how people go through a change and the change process. 

• Experience and knowledge of change management principles, methodologies and tools, covering: Change Impact Assessment; Change Action Plans; Stakeholder management / engagement & and Internal communications; Programme / Project Communication; Training approaches and materials to support the change; Business readiness & benefits realisation planning; 

• Familiarity with project management approaches, tools and phases of the project lifecycle. 

• Demonstrable ability to effectively lead and influence multiple levels of an organization across functional boundaries to move towards a common vision or goal. 

• Exceptional oral and written communication skills including chairing and actively managing meetings (F2F and remotely), problem solving, prioritizing and interpersonal relationship building. 

• Proven track record in influencing and working with stakeholders to deliver projects that enable their business objectives. 

• Proven organization and time management skills (ability to prioritize workload and meet deadlines). 

• Ability to work independently with little supervision and direct the work of others. 

• Flexible and adaptable; able to work in ambiguous situations. 

Preferred:

• Experience in the FMCG business domain 

• Min 3 years' experience of Nielsen Brandbank teams, systems and processes 

Additional Info

Job Responsibilities 

• Complete change management assessments for key change phases.  

• Establish roll-out  & manage plans for new processes/platforms/apps within the program: milestones, resources, timelines, etc 

• Manage RAID and communicate to stakeholders accordingly 

• Global responsibility to drive the Business strategy 

• Define and coordinate all preparatory work to successfully manage the business change process. 

• Identify potential risks/blockers and establish contingency plans. Run Failure Modes Effects Analysis 

• Facilitate workshops to understand all implications of change and feed into Programme 

• Liaise with Internal, Third Party and Reseller partners 

• Deliver clear communication throughout the programme (Internal / External) 

• Support organizational design and definition of roles and responsibilities 

• Integrate change management activities into project plan 

• Evaluate and ensure systems/process user readiness and make relevant recommendations to team 

• Pro-actively liaise with stakeholders across the business and externally 

• Track the progress and report issues as the programme evolves. Recommend contingencies, risk mitigation actions 

• Support definition and roll-out of the success metrics and KPIs led by Performance Management 

• Advise on training program and materials (related to the new processes/tools) 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion