Provide Tier 1 and Tier 2 technical support (Domain Administration, System Administration, and Network Administration). Monitor and maintain smooth operation of computer systems, applications and user experience. Provide effective communication across multi-functional teams, stakeholders and end users. Other opportunities may include learning new technologies, skill sets and advancing your career. At Northrop Grumman, we are committed to maintaining the highest of ethical standards, embracing diversity and inclusion, protecting the environment, and striving to be an ideal corporate citizen in the community and in the world. Primary Level Salary Range: $77,600.00 - $116,400.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business. The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions. Master's Degree; OR a Bachelor's Degree with 2 years of experience; OR a High School Diploma (or equivalent) with 6 years of IT experience is required. US Citizenship Active Top Secret / SCI security clearance to be considered. TS/SCI clearance must be in place by the start date and must stay in place through employment. Must possess a current DoD 8570 Certification for IAT Level II or higher prior to start date (example:

Security+ CE) Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all supported devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and issue resolution. Provides support for the escalation and communication of issue status to program management and end users. Must be able to configure and manage Linux and Windows operating systems upon start date, installs/loads operating system software, patches, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Performs troubleshooting as needed. Configures and manages virtualized environments, virtual networking and storage solutions. Experience working with on-premise environments. Administration of virtualization environments using technologies such as vCenter, ESXi, storage provisioning, including the configuration, maintenance and troubleshooting of virtual servers and workstations. Experience with multiple Linux distributions. Ability to assist end users by navigating via command line through different variations of Linux Operating Systems to include Ubuntu, Red Hat, PyPi, and CentOS. Experience in troubleshooting and configuring Windows operating system and Windows Server environments to include Active Directory, DHCP, GPO's, DNS, LDAP, MS Exchange, MECM (Microsoft Endpoint Configuration Manager) MS SQL, and/or WSUS. Knowledge of routing protocols, ports, and layer 2/3 switch configuration. Ability administer and maintain Atlassian Products (Jira, Confluence, Bitbucket, Bamboo) Ability administer and maintain Virtual Desktop Environment technologies such as Horizon, Dell Wyse Management and Teradici. Experience and ability to use and maintain monitoring tools such as ELK, SolarWinds, and VMware Aria. Functional knowledge of networking such as Cisco and/or VMware NSX technologies. Functional knowledge of storage solutions such as NetApp and Synology. Functional knowledge of backup applications such as VEEAM and the ability to understand and implement backup and recovery solutions. Desire and aptitude to learn new technologies, develop skills, enhanced troubleshooting capabilities.