Provide technical support to clients, respond to their request promptly and resolve network issues. Maintains in-depth up-to-date knowledge of standards, guidelines, industry trends, etc., for the Networking discipline, including LAN, WAN, Wireless, interconnection. Plans, designs, configures, and installs network hardware in support of customer requirements. Creates and ensures that appropriate network documentation exists, including operational instructions. Provides regular monitoring and network analysis regarding short- and long-range planning for in-house systems. Occasionally travel to other NG sites as needed. Periodically provide after-hours and weekend support. Interface regularly with customers and manage customer installation timelines and deliverables to help facilitate successful deployments. Must have a minimum of 2 Years of relevant experience with a Bachelors Degree OR 0 Years of experience with a relevant Masters Degree Solid understanding of TCP/IP related protocols, Dynamic Routing Protocols, Switching technologies and features Ability to successfully solve network related problems reported by users Ability to multi-task in a dynamic environment with changing priorities Skilled with Microsoft Office 365 applications and Visio. Ability to work onsite 100% of the time at the Rocket Center, WV location Ability to lift equipment weighing up to 40 pounds on a regular basis. Ability to work after hours and weekends as needed. Must have a minimum of 5 Years of relevant experience with a Bachelors Degree OR 3 Years of experience with a relevant Masters Degree Must have the ability to obtain a DoD secret security clearance Must have hands-on experience with Cisco hardware and setting up switched networks Proficient knowledge with Cisco routers and switches. Solid understanding of TCP/IP related protocols, Dynamic Routing Protocols, Switching technologies and features Ability to successfully solve network related problems reported by users Ability to multi-task in a dynamic environment with changing priorities Skilled with Microsoft Office 365 applications and Visio. Ability to work onsite 100% of the time at the Rocket Center, WV location Ability to lift equipment weighing up to 40 pounds on a regular basis. Ability to work after hours and weekends as needed. Experience in the use of network analysis tools (i.e. WireShark, Opnet, SolarWinds, etc.) is nice to have. Cisco CCNA or CCNP certifications are preferred.