Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at the field locations Provides real-time technical support to the warfighter on all aspects of the JTAGS system (HW/SW) at customer and field locations Provide onsite training of customer support personnel Level 3:

Bachelor's degree with 5 years of experience OR Master's degree with 3 years of experience or High School diploma / Equivalent with 9 years' experience may be accepted in Lieu of degree Level 4:

Bachelor's degree with 8 years of experience OR Master's degree with 6 years of experience or High School diploma / Equivalent with 12 years' experience may be accepted in Lieu of degree Active DoD Secret Clearance investigated within the last 5 years Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC) Attention to detail Linux and Windows OS experience Systems Administration experience (Preferably RHEL) Strong troubleshooting skills - Quickly/accurately diagnose and resolve complex issues SATCOM antenna experience Working knowledge of data processing hardware Mechanically inclined with working knowledge of standard mechanical tools Good time management Good communication skills Ability to work on-site in Colorado Springs with approximately 50% International Travel Familiarity with any of the following:

JTAGS, Air Defense, Space Brigade missile warning, missile warning systems, CRAM or other similar systems Prior JTAGS experience Prior missile warning program experience Excellent communication skills Training or advanced knowledge specific to Cisco, NetApp, HP servers, and Dell servers Familiarity and understanding of networking protocols VLANs, routing, subnets, network switching, network attached storage, firewall appliances, intrusion detection devices Knowledge/Understanding of Engineering Principles Prior experience providing on-site technical (HW/SW) support. Experience formatting/imaging hard drives, managing backups Familiarity with COMSEC principles and cryptographic equipment