Summary

Summary #LI-Hybrid
Location: Espoo, Finland

This role is based in Espoo, Finland. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.

Are you ready to join one of the world’s leading pharmaceutical companies and contribute to ensuring that patients throughout the Nordic countries have access to innovative and life-changing medicines?


The Digital Operations Specialist (DOS) plays a key operational role within Business Excellence & Execution, partnering to locally execute digital activities across the priority brands portfolio (with focus on hyper-focus brands), working in close collaboration with digital functions across the organization and cross-functional business teams (marketing, customer engagement, partnerships, etc.)
The DOS, with digital functions input, develops and executes memorable Omnichannel Customer Experiences through mastery of key digital marketing tools and platforms available or soon to be available within the organization, based on the International, Regional and Nordic roadmaps.
Following the defined BE&E and digital priorities, alongside the annual One Impact Plans created by the brand teams, the DOS turns plans into action, to deliver orchestrated meaningful and measurable omnichannel customer experiences. Responsible for a range of digital operational aspects, digital upskilling of cross-functions, as well as internal and external benchmarking to ensure we are bringing digital marketing to the forefront of the local executional expertise.

This position reports to the Business Excellence & Execution Director, Finland.