Omnichannel Engagement Specialist
Novartis
Omnichannel Engagement Specialist
Job Description
Summary
Summary As Novartis continues its journey to become a fully customer-centric, digitally enabled pharmaceutical leader, the Omnichannel Engagement Specialist plays a critical role in transforming how we engage with healthcare professionals (HCPs). This role leads the strategic design, execution, and optimization of omnichannel engagement across therapeutic areas, ensuring personalized, compliant, and impactful interactions that drive scientific exchange, customer satisfaction, and improved patient outcomes.Locations
- Morocco
Salary
Estimated Salary Rangemedium confidence
45,000 - 80,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Omnichannel engagement strategy designintermediate
- Strategic planning and executionintermediate
- Personalized customer interactionsintermediate
- Compliance managementintermediate
- Data analytics and optimizationintermediate
- Scientific exchange facilitationintermediate
- Customer satisfaction enhancementintermediate
- Cross-functional collaborationintermediate
- Digital transformation leadershipintermediate
- Therapeutic area expertiseintermediate
Required Qualifications
- Pharmaceutical industry experience (experience)
- Strong knowledge of healthcare professional engagement (experience)
- Digital marketing and omnichannel proficiency (experience)
- Experience in compliant HCP interactions (experience)
Responsibilities
- Lead strategic design of omnichannel engagement across therapeutic areas
- Execute and optimize omnichannel strategies for HCPs
- Ensure personalized, compliant, and impactful interactions
- Drive scientific exchange and customer satisfaction
- Improve patient outcomes through engagement strategies
- Transform customer engagement in a digitally enabled environment
- Collaborate with teams to maintain compliance and quality
Answer 10 quick questions to check your fit for Omnichannel Engagement Specialist @ Novartis.
10 Questions
~2 Minutes
Instant Score
Omnichannel Engagement Specialist
Novartis
Omnichannel Engagement Specialist
Job Description
Summary
Summary As Novartis continues its journey to become a fully customer-centric, digitally enabled pharmaceutical leader, the Omnichannel Engagement Specialist plays a critical role in transforming how we engage with healthcare professionals (HCPs). This role leads the strategic design, execution, and optimization of omnichannel engagement across therapeutic areas, ensuring personalized, compliant, and impactful interactions that drive scientific exchange, customer satisfaction, and improved patient outcomes.Locations
- Morocco
Salary
Estimated Salary Rangemedium confidence
45,000 - 80,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Omnichannel engagement strategy designintermediate
- Strategic planning and executionintermediate
- Personalized customer interactionsintermediate
- Compliance managementintermediate
- Data analytics and optimizationintermediate
- Scientific exchange facilitationintermediate
- Customer satisfaction enhancementintermediate
- Cross-functional collaborationintermediate
- Digital transformation leadershipintermediate
- Therapeutic area expertiseintermediate
Required Qualifications
- Pharmaceutical industry experience (experience)
- Strong knowledge of healthcare professional engagement (experience)
- Digital marketing and omnichannel proficiency (experience)
- Experience in compliant HCP interactions (experience)
Responsibilities
- Lead strategic design of omnichannel engagement across therapeutic areas
- Execute and optimize omnichannel strategies for HCPs
- Ensure personalized, compliant, and impactful interactions
- Drive scientific exchange and customer satisfaction
- Improve patient outcomes through engagement strategies
- Transform customer engagement in a digitally enabled environment
- Collaborate with teams to maintain compliance and quality
Answer 10 quick questions to check your fit for Omnichannel Engagement Specialist @ Novartis.
10 Questions
~2 Minutes
Instant Score