Roles & Responsibilities:

• Develops, tests, documents, implements and maintains Business Continuity (BC) / Disaster Recovery (DR) planning processes for restoration/recovery of Operational Business Processes and Information Technology (IT) systems in the event of natural/man-made disasters (e.g., earthquakes, fires, power outages, and power surges).
• Assists internal teams and external clients in all phases of the recovery process.
• Works with Account Delivery Managers and leadership to enhance disaster recovery effectiveness.
• Works across functions and teams to ensure appropriate BCP/DR strategies have been designed and implemented.

Qualifications:

Core Technical Skills

• 8 years of experience in Business Impact Analysis (BIA) and Risk Assessment, Disaster Recovery Planning (Familiarity with IT recovery strategies, RTO/RPO concepts)
• Minimum of 6 years of experience in Crisis Management & Emergency Response planning.
• Minimum 4 -5 years of experience in Regulatory Compliance which includes knowledge of ISO 22301, ISO27001, SOX, PCI-DSS, and industry-specific regulations
• Minimum 4-5 years of experience in Testing & Exercising where the resource can design and run tabletop exercises and full-scale drills
• Minimum 4 -5 years of experience in Documentation in creating and maintaining BCP/DR plans, policies, and procedures
• Minimum 4 -5 years of experience in IT Knowledge who understand Wintel/UNIX/Linux environments, backup systems, and cloud recovery solutions
• Minimum 4 – 5 years of experience in Project Management who organizes multi-phase continuity programs and coordinating cross-functional teams

Soft Skills

• Strategic thinking and adaptability under pressure.
• Strong communication and stakeholder management.
• Analytical and problem-solving skills.
• Leadership and ability to influence across departments.
• Attention to detail and proactive mindset.

Preferred Experience

• Hands-on experience developing and implementing BCP and DR programs.
• Leading or participating in mock exercises and IT recovery drills.
• Exposure to regulatory audits and compliance reporting.
• Experience in multi-stakeholder environments, ideally in financial services or insurance.
• Familiarity with vendor management and third-party continuity assessments.
• Certifications such as CBCP, MBCI, or ISO 22301 Lead Implementer are valuable but practical experience is critical.

Work Timings: 6 PM-4 AM IST