We are seeking an experienced solution architect specializing in technology based business process solutions to join our dynamic Digital BPS team at NTT DATA. As an SME (subject matter expert), you will closely work with NTT DATA’s customers to understand their business problems and engage with them to provide consulting and solutioning for solving their business problems using AI and Automation related technologies. Design and implement effective AI technologies and methods to address clients' business problems and needs, while complying with company's strategies, business goals, and key ethical considerations. Your engagement with the customer should give the customer confidence that NTT DATA is the right business and technology partner for their operation.

Experience Requirement:

• 10+Experience in solution architecture with an emphasis on business process services
• 7+ Experience in contact center solutions across multiple industries.
• 3+ years of experience with automation and machine learning solutions.
• 5+ Years in financial cost modelling.
• Experience with creating and communicating business value prop to executive in both oral and written format.

Responsibilities

• Be a solution architecture/designer for business process service.
• Independently able to solution and respond to RFP’s.
• Provide solution and technology consulting and drive opportunities for leveraging GenAI, AI based solutions on various platforms
• Drive close discussions with client and draw technical and functional requirements through workshops with stakeholders
• Develop Point of Views that provide details of scope, due-diligence, approach and business/cost benefit.
• Collaborate with NTT DATA Global business and stakeholders

Qualifications

• Bachelors / Masters / PhD degree in Computer Science or related field
• Certification or Degree with AI and machine learning.

Skills

• Excellent communication and articulation in English language
• Strong excel and math acumen.
• Excellent problem-solving and analytical skills.
• Enthusiasm for AI/ML technologies and a proactive attitude towards learning and staying updated.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.