NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Release Train Engineer to join our team in Barreal de Heredia, Costa Rica.

*NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.

Release Train Engineer

Enterprise Information Protection (EIP) organization is seeking an experienced, results-driven Release Train Engineer (RTE) to lead and coach a demanding Agile Release Train (ART) within our cyber security portfolio.

Position overview

This ART delivers complex, business-critical cybersecurity capabilities in a highly dynamic environment, requiring advanced SAFe expertise, executive presence, and the ability to drive clarity from top-level priorities down to actionable Features. This contractor role offers the opportunity to work alongside engaged leadership and have a direct impact on value delivery and continuous improvement. This role requires a proactive, executive-oriented leader capable of navigating complexity and driving outcomes.

Position's General Duties and Tasks:

• Serve as the ART conductor, facilitating and coaching the execution of all SAFe ceremonies and practices, and ensuring events are optimized for speed and value.
• Lead readiness for PI Planning, driving the development of a clear Vision, Roadmap, and Backlogs; organize and facilitate PI Planning, and manage execution of commitments transparently.
• Actively coach, mentor, and influence cyber teams, Scrum Masters, Product Owners, and business partners in Lean-Agile principles, Feature prioritization, and backlog refinement, fostering a culture of accountability, adaptability, and collaboration.
• Facilitate working sessions to break down departmental priorities into Epics and Features, supporting leadership in work identification, prioritization, and value articulation.
• Refine and improve value streams, helping teams address and remediate dependencies and barriers, and own improvement actions from Inspect & Adapt and Problem-Solving events.
• Create collaborative environments that enable alignment across program, portfolio, technical, and business teams.
• Orchestrate ART-level processes and coordinate execution across multiple Scrum and Product teams, ensuring delivery of quality and business value.
• Ensure ART readiness for System Demos and Inspect & Adapt sessions, and coordinate with external dependent teams.
• Collect and leverage ART metrics to demonstrate team capacity, velocity, predictability, and maturity; provide regular executive-level updates on progress and priorities.
• Foster a relentless improvement mindset via Inspect & Adapt workshops, Communities of Practice, and engineering quality practices.
• Support the ongoing evolution and adoption of SAFe practices within EIP and the broader organization.

Qualifications

Required Qualifications:

• Minimum 5 years’ experience as a Release Train Engineer (RTE) leading large-scale, technically complex ARTs.
• At least 7 years working with Agile frameworks in high-demand environments, including experience in hybrid models (Scrum, Kanban, project/program management).
• Demonstrated success coaching and mentoring teams and leaders in Lean-Agile practices.
• Proven ability to identify and resolve impediments at scale.
• Excellent written and verbal communication skills; adept at presenting to executive leadership.
• Advanced facilitation, influencing, and relationship management skills.
• Validated Agile certifications (e.g., Certified Scrum Master (CSM), IC Agile Team Facilitator (ATF), SAFe Release Train Engineer).
• Strong proficiency in Agile lifecycle management tools; preference for Azure DevOps (ADO) and experience with portfolio tools such as Jira Align.

Preferred Qualifications:

• Experience working with cyber security teams, particularly in product or application security.
  Experience with both development and non-development Scrum/Kanban teams.
  Advanced certifications (e.g., Certified Scrum Professional, SAFe Practice Consultant).

Education Requirements

• Bachelor's Degree

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email EEOOfficer@nttdata.com for assistance.