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Documentation Automation Engineer, Consumer Support

NVIDIA

Software and Technology Jobs

Documentation Automation Engineer, Consumer Support

full-timePosted: Oct 7, 2025

Job Description

At NVIDIA, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work.We are now looking for a Documentation Automation Engineer. NVIDIA's documentation complexity is increasing due to rapid product innovation. This position plays a key role in furthering our goal of expanding high-quality documentation and support based on AI, allowing writers to concentrate on generating new content. This role allows you to play a pivotal role in NVIDIA's transformation of documentation, developing systems that enhance accuracy, efficiency, and customer confidence.What you’ll be doing:Build and deploy automation to improve documentation accuracy, defect detection, and repair workflows.Develop internal tools and pipelines that leverage AI, NLP, and LLM technologies to modernize how support content is authored and maintained.Partner with Tech Writers, Support Engineers, and AI teams to streamline publishing and QA across thousands of customer-facing assets.Analyze large volumes of customer and documentation data to identify patterns, address critical issues, and continuously enhance triage quality.Build Docker/Kubernetes containerized microservices with REST APIs to improve scalability of documentation and support systems.What We Need to See:BS degree in Computer Science, Technical Writing with automation experience, or related technical discipline (or equivalent experience).5+ years of experience building software or tooling that supports documentation, data, or AI workflows.Proficient coding skills in Python; familiarity with containerization and REST APIs.Familiarity with NLP/LLM techniques (clustering, fine-tuning, few-shot learning) and AI-based content QA.Solid understanding of data analytics methods (descriptive through prescriptive).Experience with modern AI development tools and timely engineering for workflow acceleration.NVIDIA's documentation complexity is increasing due to rapid product innovation. This position plays a key role in furthering our goal of expanding high-quality documentation and support based on AI, allowing writers to concentrate on generating new content. This role allows you to play a pivotal role in NVIDIA's transformation of documentation, developing systems that enhance accuracy, efficiency, and customer confidence.Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 136,000 USD - 212,750 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until October 11, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Locations

  • Santa Clara, CA, US

Salary

Estimated Salary Rangemedium confidence

15,000,000 - 30,000,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • AIintermediate
  • NLPintermediate
  • LLMintermediate
  • Pythonintermediate
  • Dockerintermediate
  • Kubernetesintermediate
  • REST APIsintermediate
  • containerizationintermediate
  • microservicesintermediate
  • clusteringintermediate
  • fine-tuningintermediate
  • few-shot learningintermediate
  • automationintermediate
  • software developmentintermediate
  • toolingintermediate
  • data analysisintermediate
  • QAintermediate
  • publishing workflowsintermediate

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NVIDIA logo

Documentation Automation Engineer, Consumer Support

NVIDIA

Software and Technology Jobs

Documentation Automation Engineer, Consumer Support

full-timePosted: Oct 7, 2025

Job Description

At NVIDIA, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work.We are now looking for a Documentation Automation Engineer. NVIDIA's documentation complexity is increasing due to rapid product innovation. This position plays a key role in furthering our goal of expanding high-quality documentation and support based on AI, allowing writers to concentrate on generating new content. This role allows you to play a pivotal role in NVIDIA's transformation of documentation, developing systems that enhance accuracy, efficiency, and customer confidence.What you’ll be doing:Build and deploy automation to improve documentation accuracy, defect detection, and repair workflows.Develop internal tools and pipelines that leverage AI, NLP, and LLM technologies to modernize how support content is authored and maintained.Partner with Tech Writers, Support Engineers, and AI teams to streamline publishing and QA across thousands of customer-facing assets.Analyze large volumes of customer and documentation data to identify patterns, address critical issues, and continuously enhance triage quality.Build Docker/Kubernetes containerized microservices with REST APIs to improve scalability of documentation and support systems.What We Need to See:BS degree in Computer Science, Technical Writing with automation experience, or related technical discipline (or equivalent experience).5+ years of experience building software or tooling that supports documentation, data, or AI workflows.Proficient coding skills in Python; familiarity with containerization and REST APIs.Familiarity with NLP/LLM techniques (clustering, fine-tuning, few-shot learning) and AI-based content QA.Solid understanding of data analytics methods (descriptive through prescriptive).Experience with modern AI development tools and timely engineering for workflow acceleration.NVIDIA's documentation complexity is increasing due to rapid product innovation. This position plays a key role in furthering our goal of expanding high-quality documentation and support based on AI, allowing writers to concentrate on generating new content. This role allows you to play a pivotal role in NVIDIA's transformation of documentation, developing systems that enhance accuracy, efficiency, and customer confidence.Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 136,000 USD - 212,750 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until October 11, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Locations

  • Santa Clara, CA, US

Salary

Estimated Salary Rangemedium confidence

15,000,000 - 30,000,000 INR / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • AIintermediate
  • NLPintermediate
  • LLMintermediate
  • Pythonintermediate
  • Dockerintermediate
  • Kubernetesintermediate
  • REST APIsintermediate
  • containerizationintermediate
  • microservicesintermediate
  • clusteringintermediate
  • fine-tuningintermediate
  • few-shot learningintermediate
  • automationintermediate
  • software developmentintermediate
  • toolingintermediate
  • data analysisintermediate
  • QAintermediate
  • publishing workflowsintermediate

Target Your Resume for "Documentation Automation Engineer, Consumer Support" , NVIDIA

Get personalized recommendations to optimize your resume specifically for Documentation Automation Engineer, Consumer Support. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Documentation Automation Engineer, Consumer Support" , NVIDIA

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

United States of America

Answer 10 quick questions to check your fit for Documentation Automation Engineer, Consumer Support @ NVIDIA.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.