We are seeking a Principal Software Engineer with expertise in AI, machine learning, and the ServiceNow platform to join our team and address impactful business challenges within NVIDIA IT. Our mission is to deliver industry-leading, AI-powered solutions on ServiceNow that enhance employee experience, boost business productivity, and drive operational efficiency. The ideal candidate will possess strong skills in software engineering, machine learning, natural language processing, and hands-on experience with the ServiceNow platform. What you’ll be doing:Provide guidance on ServiceNow best practices and standards.Design, code, test, debug, document, implement, and maintain software applications.Design, develop, and implement automation solutions using ServiceNow Flow Designer, Integration Hub, and RPA Hub.Create and maintain ServiceNow-based RPA bots to enhance manual processes and productivity.Integrate third-party systems (APIs, web services, databases) into ServiceNow automation workflows.Implement ServiceNow workflows that integrate with external web services (API Webhooks).Design and develop a workflow framework applicable to many workflows.Maintain a ServiceNow roadmap for system maintenance, upgrade schedules, system improvements.What we need to see:BS, MS, or PhD in Computer Science, Electrical/Computer Engineering, Physics, Mathematics, other Engineering or related fields (or equivalent experience)15+ years of experience in IT and IT Service Management (ITSM).7+ years of experience developing on the ServiceNow platform.Proficient in HTML, CSS, JavaScript, AJAXExperienced with popular web frameworks such as React and AngularJS.ServiceNow experience includes scripting, platform configuration, design, and deployment.Developed custom applications on the ServiceNow platform, including custom UI pages Experienced in managing Configuration Management Databases (CMDB).Proficient in handling patching and upgrades.Ways to stand out from the crowd:Integration experience with SOAP, REST, and JSONAdministration of a ServiceNow instance.ServiceNow Certified Application Developer certification.ServiceNow Certified Systems Administration (CSA) certification.Certified Implementation Specialist certification in one of the ServiceNow modules (ITSM, ITOM, etc.).NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you!Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 248,000 USD - 391,000 USD.You will also be eligible for equity and benefits.Applications for this job will be accepted at least until July 29, 2025.NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.