Join Okta as a Salesforce Product Analyst. Okta is the leading independent identity provider, trusted by over 18,500 organizations worldwide. We help organizations securely connect people to technology. Join Okta as a Salesforce Product Analyst and help build the future of secure identity and access management. In this role, you'll work with cutting-edge technology to solve complex challenges for thousands of organizations worldwide. You'll collaborate with talented teams to deliver innovative solutions that make a real impact. Key Responsibilities: • Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. • At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. • Join our team! We’re building a world where Identity belongs to you. • The Technology, Data and Intelligence Team • This role joins the Technology, Data and Intelligence organisation and plays a critical part in realising our vision to accelerate the delivery of business outcomes across Okta by driving clarity, collaboration, and accountability in everything we do. • We are seeking a dynamic and highly skilled Product Analyst with expertise in Salesforce Experience and Service Cloud processes, provisioning, post-contract processes, and case management. This role is designed to drive improvements in the sales-to-support workflow, optimise Salesforce integrations with product systems, and enhance customer support operations. What We're Looking For: • 5+ years of relevant professional experience • Strong problem-solving and analytical skills • Excellent communication and collaboration abilities • Proven track record of delivering results • Bachelor's degree or equivalent experience What We Offer: • Competitive compensation with equity and benefits • Health, dental, vision insurance and 401(k) matching • Flexible PTO, parental leave, and professional development • Hybrid work options and inclusive, collaborative culture Okta is an Equal Opportunity Employer committed to diversity and inclusion.