Role Overview

The Content Designer role at OpenAI is at the intersection of design, product, and AI research. Our mission is to ensure general-purpose AI benefits all of humanity, and your work will directly impact millions of daily ChatGPT users. You'll collaborate with a small, elite team of product designers, engineers, researchers, and product managers to craft intuitive, beautiful, and boundary-pushing product experiences.

As an early team member, you'll have significant influence over product direction and design culture. This isn't just a job—it's a chance to define how AI-first products look, feel, and behave. Working from our San Francisco or New York offices, you'll tackle end-to-end design challenges, from initial concepts to high-fidelity prototypes, ensuring our technology is safe, responsible, and user-friendly.

OpenAI prioritizes safety over rapid growth, and design is crucial to this ethos. You'll help make complex AI interactions simple and accessible, serving diverse global audiences who integrate ChatGPT into their daily lives and work.

Key Responsibilities

As a Content Designer at OpenAI, your impact will be immediate and profound. Here's what you'll do daily:

• Drive the overall design and product strategy for OpenAI's core products like ChatGPT.
• Ship production-ready features, iterating from low-fidelity concepts to polished high-fidelity prototypes and visuals.
• Partner cross-functionally with engineering, product management, AI researchers, and fellow designers to align on long-term visions and tactical executions.
• Lead user research initiatives to deeply understand user needs, pain points, and behaviors, translating insights into actionable design improvements.
• Build and evolve OpenAI's design system, ensuring consistency, scalability, and innovation across all products.
• Help establish a world-class design culture, mentor junior designers, and grow the team as we scale.
• Tackle ambiguous, complex interaction design problems inherent in AI products, shaping them into clear, executable visions.
• Design safe, responsible AI experiences that prioritize user trust and ethical considerations.
• Prototype novel AI interaction paradigms that push the boundaries of what's possible.
• Conduct usability testing and iterate based on real user feedback from millions of daily active users.
• Collaborate on safety features that ensure responsible AI deployment at scale.
• Contribute to storytelling through design, communicating complex AI concepts intuitively.
• Stay immersed in cutting-edge AI research to inform forward-thinking design decisions.

These responsibilities position you at the forefront of AI product innovation, with ownership over features used by hundreds of millions worldwide.

Qualifications

To thrive as a Content Designer at OpenAI, you'll need a blend of technical expertise, creative problem-solving, and passion for AI. Ideal candidates possess:

• 4+ years shipping large-scale consumer software products with measurable user impact.
• A standout portfolio demonstrating exceptional content design, UX writing, and interaction design craft.
• Proven ability to solve complex interaction challenges in dynamic, fast-paced environments.
• Exceptional communication and storytelling skills to articulate design decisions to diverse stakeholders.
• Experience turning ambiguous problems into structured, visionary product roadmaps.
• Genuine excitement for AI research and designing AI-native product experiences.
• Strong collaboration skills with cross-functional teams including engineers and researchers.
• Proficiency in modern design tools (Figma, Sketch, Adobe XD) and prototyping workflows.
• Hands-on experience with user research methods like interviews, surveys, and A/B testing.
• Familiarity with design systems, component libraries, and scalable UI frameworks.
• A user-centric mindset focused on accessibility, inclusivity, and intuitive experiences.
• Bonus: Experience in AI/ML products or safety-focused design practices.

If you love crafting products that blend beauty, usability, and cutting-edge technology, this role is for you.

Salary & Benefits

OpenAI offers competitive compensation reflecting the role's impact. Estimated salary range: $180,000 - $250,000 USD yearly, plus equity. Total compensation includes comprehensive benefits:

• Top-tier medical, dental, vision coverage for you and dependents.
• 401(k) with generous company match.
• Unlimited PTO with encouragement to recharge.
• 16+ weeks paid parental leave.
• Relocation package including housing and moving support.
• Fully catered meals, snacks, and wellness perks.
• Learning stipend for conferences, courses, tools.
• Mental health support and employee assistance programs.
• Gym/fitness reimbursements and commuter benefits.
• Team offsites, volunteer days, and donation matching.
• Remote work equipment and home office setup.
• Equity in a company shaping AI's future.

This package supports your professional growth and work-life balance in a high-impact environment.

Why Join OpenAI?

OpenAI isn't just developing AI—we're ensuring it benefits humanity safely. As a Content Designer, you'll work on products like ChatGPT that power creativity, productivity, and discovery for millions. Our small teams move fast, with direct access to world-class researchers and massive user data.

San Francisco's innovative ecosystem, combined with our mission-driven culture, creates unparalleled opportunities. You'll shape AI's interface with humanity, prioritizing safety and accessibility. Join a diverse, inclusive team valuing every perspective in pursuit of our global mission.

With rapid growth, your influence will scale exponentially. Past designers have launched features adopted by billions of interactions. Safety-first approach means meaningful, responsible work—not just growth for growth's sake.

How to Apply

Ready to design the future of AI? Submit your resume, portfolio link, and a cover letter explaining why you're excited about OpenAI's mission and this role. Highlight specific projects showcasing content design impact.

We review applications on a rolling basis. Background checks apply per legal standards. OpenAI is an equal opportunity employer committed to diversity.

Apply now and help build AI that benefits all of humanity!