Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California | Apply Now!
OpenAI
Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California | Apply Now!
Job Description
Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California
Join OpenAI's Technical Success team as a Solutions Engineer, Pre-Sales and become the trusted technical advisor helping enterprises unlock transformative business value from ChatGPT and OpenAI API. This high-impact role in San Francisco combines deep technical expertise with customer-facing pre-sales excellence.
Role Overview
The Solutions Engineer, Pre-Sales position at OpenAI represents a rare opportunity to work at the forefront of artificial intelligence deployment. You'll partner directly with Fortune 500 enterprises, guiding their AI transformation through customer service automation, content generation platforms, and innovative Generative AI applications powered by our latest frontier models.
Based in San Francisco with a hybrid model (3 days in office), you'll collaborate with senior business stakeholders to identify high-value use cases, architect scalable solutions, and deliver compelling technical demonstrations that close multi-million dollar deals. This role demands both deep technical acumen and exceptional communication skills to bridge business needs with cutting-edge AI capabilities.
As part of OpenAI's Technical Success team, you'll ensure safe, effective deployment of AI applications while serving as thought leader and trusted advisor. Expect to build production-ready prototypes, create architectural blueprints, and influence product roadmap through customer insights gathered from global enterprises.
Key Responsibilities
Your day-to-day will be dynamic and impactful:
- Deliver exceptional pre-sales experiences by architecting custom demos showcasing OpenAI API and ChatGPT business value
- Guide C-level executives through AI strategy development, use case prioritization, and ROI analysis
- Build and present working prototypes of Generative AI solutions within customer-specific constraints
- Serve as primary technical authority for product, API integration, fine-tuning, and LLM capabilities
- Create comprehensive technical documentation, architecture guides, and customer FAQs
- Provide expert guidance on security, compliance, and enterprise deployment best practices
- Nurture customer relationships through evaluation, POC, and production deployment phases
- Represent customer voice internally, driving product improvements through actionable insights
- Collaborate cross-functionally with Sales, Product, and Engineering to ensure seamless handoffs
- Recommend scalable cloud architectures leveraging OpenAI models with customer infrastructure
- Conduct technical workshops and presentations for diverse audiences from engineers to board members
- Monitor deployment success metrics and provide ongoing technical advisory support
- Escalate complex requirements while maintaining customer trust and forward momentum
Qualifications
We're seeking proven technical pre-sales professionals who thrive in high-stakes enterprise environments:
- 3+ years technical pre-sales, solutions architecture, or customer-facing technical consulting experience
- Demonstrated success managing C-level relationships in complex global organizations
- Deep understanding of IT security, compliance frameworks (SOC2, GDPR, HIPAA), and enterprise requirements
- Hands-on programming experience with Python and/or JavaScript for API integrations and prototyping
- Proven track record delivering Generative AI/ML prototypes from concept to production
- Strong cloud architecture knowledge across AWS, Azure, and Google Cloud Platform
- Exceptional presentation skills translating complex technical concepts to business executives
- End-to-end problem ownership with rapid technical learning agility
- Experience with B2B SaaS security requirements and trust center operations
- Team-first mindset with humility and collaborative spirit
Salary & Benefits
OpenAI offers competitive compensation for Solutions Engineers in San Francisco, typically ranging from $220,000 - $320,000 base salary plus significant equity and performance bonuses. Total compensation often exceeds $400K+ for top performers.
Comprehensive benefits include medical/dental/vision coverage, 401(k) matching, unlimited PTO, 16 weeks parental leave, relocation assistance, professional development stipend, catered lunches, onsite fitness, mental health support, and premium hardware setups.
Why Join OpenAI?
OpenAI isn't just another AI company - we're building safe AGI that benefits all humanity. As a Solutions Engineer, you'll:
- Work with the most advanced AI models in existence
- Partner with innovative enterprises transforming industries
- Shape the future of AI deployment patterns and best practices
- Join a mission-driven culture pushing technological boundaries
- Enjoy San Francisco's premier tech ecosystem with hybrid flexibility
Our Technical Success team comprises ex-FAANG engineers, enterprise architects, and AI researchers united by passion for customer success and technical excellence.
How to Apply
Ready to help enterprises harness Generative AI at scale? Submit your resume and a brief note explaining why you're excited about OpenAI's mission and this Solutions Engineer role. We're hiring quickly - top candidates interview within one week.
OpenAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Locations
- San Francisco, California, United States
Salary
231,000 - 352,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Pre-Sales Engineeringintermediate
- Solutions Architectureintermediate
- Generative AI Prototypingintermediate
- Python Programmingintermediate
- JavaScript Developmentintermediate
- API Integrationintermediate
- LLM Fine-Tuningintermediate
- Cloud Architecture (AWS/Azure/GCP)intermediate
- IT Security & Complianceintermediate
- Customer Relationship Managementintermediate
- Technical Demo Buildingintermediate
- Business Value Consultingintermediate
- Network Architectureintermediate
- Machine Learning Deploymentintermediate
- C-Level Stakeholder Managementintermediate
- Technical Documentationintermediate
- AI Strategy Advisoryintermediate
- SaaS Security Principlesintermediate
- Prototype Developmentintermediate
- Public Speaking & Presentationintermediate
Required Qualifications
- 3+ years of experience in technical pre-sales or similar roles managing C-level relationships with complex global organizations (experience)
- Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products (experience)
- Experience providing higher-level security and compliance support for enterprise customers (experience)
- Foundational training in programming languages like Python or JavaScript with hands-on coding experience (experience)
- Proven track record of delivering prototypes for Generative AI or traditional ML solutions (experience)
- Strong knowledge of network and cloud architecture (AWS, Azure, GCP) (experience)
- Exceptional presentation and communication skills translating technical concepts to business audiences (experience)
- Ability to own problems end-to-end and rapidly acquire new technical knowledge (experience)
- Demonstrated success building and presenting technical demos to senior stakeholders (experience)
- Experience guiding customers through AI strategy development and use case identification (experience)
- Comfortable serving as first line of defense for security and compliance inquiries (experience)
- Humble team player with eagerness to support colleagues and drive team success (experience)
Responsibilities
- Deliver exceptional pre-sales customer experiences by providing technical expertise and answering complex product, API, and LLM questions
- Demonstrate business value of OpenAI APIs and ChatGPT through custom demos, use case scoping, and architecture recommendations
- Partner with senior business stakeholders to understand needs and guide comprehensive AI strategies
- Build and present production-ready prototypes showcasing Generative AI solutions
- Create and maintain comprehensive documentation, guides, and FAQs based on customer interactions
- Develop and nurture long-term customer relationships throughout evaluation, validation, and purchasing cycles
- Act as voice of customer by gathering feedback, identifying trends, and influencing product roadmap
- Serve as primary resource for security and compliance questions, directing customers to trust resources
- Escalate complex technical requirements to appropriate internal engineering teams
- Recommend scalable architectural patterns to accelerate customer implementation
- Collaborate with sales, product, and engineering teams to ensure seamless customer onboarding
- Identify and prioritize highest-value AI use cases tailored to enterprise business objectives
- Conduct technical workshops and presentations for C-level executives and technical teams
- Monitor customer success metrics and provide ongoing advisory support post-demo
Benefits
- general: Competitive base salary with significant performance bonuses and equity package
- general: Comprehensive medical, dental, and vision insurance coverage
- general: 401(k) matching program with immediate vesting
- general: Unlimited PTO policy with encouraged time off
- general: Hybrid work model (3 days in office, 2 days remote)
- general: Full relocation assistance package for new San Francisco hires
- general: Generous parental leave policy (16 weeks fully paid)
- general: Professional development stipend for conferences and courses
- general: Weekly catered lunches and fully stocked kitchens
- general: Onsite fitness center and wellness programs
- general: Mental health support through dedicated counseling services
- general: Cutting-edge hardware including latest MacBook Pros and multiple monitors
- general: OpenAI API credits for personal projects
- general: Team offsites and company-wide retreats
- general: Volunteer time off program with matching donations
Tags & Categories
Answer 10 quick questions to check your fit for Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California | Apply Now! @ OpenAI.
Related Books and Jobs
Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California | Apply Now!
OpenAI
Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California | Apply Now!
Job Description
Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California
Join OpenAI's Technical Success team as a Solutions Engineer, Pre-Sales and become the trusted technical advisor helping enterprises unlock transformative business value from ChatGPT and OpenAI API. This high-impact role in San Francisco combines deep technical expertise with customer-facing pre-sales excellence.
Role Overview
The Solutions Engineer, Pre-Sales position at OpenAI represents a rare opportunity to work at the forefront of artificial intelligence deployment. You'll partner directly with Fortune 500 enterprises, guiding their AI transformation through customer service automation, content generation platforms, and innovative Generative AI applications powered by our latest frontier models.
Based in San Francisco with a hybrid model (3 days in office), you'll collaborate with senior business stakeholders to identify high-value use cases, architect scalable solutions, and deliver compelling technical demonstrations that close multi-million dollar deals. This role demands both deep technical acumen and exceptional communication skills to bridge business needs with cutting-edge AI capabilities.
As part of OpenAI's Technical Success team, you'll ensure safe, effective deployment of AI applications while serving as thought leader and trusted advisor. Expect to build production-ready prototypes, create architectural blueprints, and influence product roadmap through customer insights gathered from global enterprises.
Key Responsibilities
Your day-to-day will be dynamic and impactful:
- Deliver exceptional pre-sales experiences by architecting custom demos showcasing OpenAI API and ChatGPT business value
- Guide C-level executives through AI strategy development, use case prioritization, and ROI analysis
- Build and present working prototypes of Generative AI solutions within customer-specific constraints
- Serve as primary technical authority for product, API integration, fine-tuning, and LLM capabilities
- Create comprehensive technical documentation, architecture guides, and customer FAQs
- Provide expert guidance on security, compliance, and enterprise deployment best practices
- Nurture customer relationships through evaluation, POC, and production deployment phases
- Represent customer voice internally, driving product improvements through actionable insights
- Collaborate cross-functionally with Sales, Product, and Engineering to ensure seamless handoffs
- Recommend scalable cloud architectures leveraging OpenAI models with customer infrastructure
- Conduct technical workshops and presentations for diverse audiences from engineers to board members
- Monitor deployment success metrics and provide ongoing technical advisory support
- Escalate complex requirements while maintaining customer trust and forward momentum
Qualifications
We're seeking proven technical pre-sales professionals who thrive in high-stakes enterprise environments:
- 3+ years technical pre-sales, solutions architecture, or customer-facing technical consulting experience
- Demonstrated success managing C-level relationships in complex global organizations
- Deep understanding of IT security, compliance frameworks (SOC2, GDPR, HIPAA), and enterprise requirements
- Hands-on programming experience with Python and/or JavaScript for API integrations and prototyping
- Proven track record delivering Generative AI/ML prototypes from concept to production
- Strong cloud architecture knowledge across AWS, Azure, and Google Cloud Platform
- Exceptional presentation skills translating complex technical concepts to business executives
- End-to-end problem ownership with rapid technical learning agility
- Experience with B2B SaaS security requirements and trust center operations
- Team-first mindset with humility and collaborative spirit
Salary & Benefits
OpenAI offers competitive compensation for Solutions Engineers in San Francisco, typically ranging from $220,000 - $320,000 base salary plus significant equity and performance bonuses. Total compensation often exceeds $400K+ for top performers.
Comprehensive benefits include medical/dental/vision coverage, 401(k) matching, unlimited PTO, 16 weeks parental leave, relocation assistance, professional development stipend, catered lunches, onsite fitness, mental health support, and premium hardware setups.
Why Join OpenAI?
OpenAI isn't just another AI company - we're building safe AGI that benefits all humanity. As a Solutions Engineer, you'll:
- Work with the most advanced AI models in existence
- Partner with innovative enterprises transforming industries
- Shape the future of AI deployment patterns and best practices
- Join a mission-driven culture pushing technological boundaries
- Enjoy San Francisco's premier tech ecosystem with hybrid flexibility
Our Technical Success team comprises ex-FAANG engineers, enterprise architects, and AI researchers united by passion for customer success and technical excellence.
How to Apply
Ready to help enterprises harness Generative AI at scale? Submit your resume and a brief note explaining why you're excited about OpenAI's mission and this Solutions Engineer role. We're hiring quickly - top candidates interview within one week.
OpenAI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Locations
- San Francisco, California, United States
Salary
231,000 - 352,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Pre-Sales Engineeringintermediate
- Solutions Architectureintermediate
- Generative AI Prototypingintermediate
- Python Programmingintermediate
- JavaScript Developmentintermediate
- API Integrationintermediate
- LLM Fine-Tuningintermediate
- Cloud Architecture (AWS/Azure/GCP)intermediate
- IT Security & Complianceintermediate
- Customer Relationship Managementintermediate
- Technical Demo Buildingintermediate
- Business Value Consultingintermediate
- Network Architectureintermediate
- Machine Learning Deploymentintermediate
- C-Level Stakeholder Managementintermediate
- Technical Documentationintermediate
- AI Strategy Advisoryintermediate
- SaaS Security Principlesintermediate
- Prototype Developmentintermediate
- Public Speaking & Presentationintermediate
Required Qualifications
- 3+ years of experience in technical pre-sales or similar roles managing C-level relationships with complex global organizations (experience)
- Thorough understanding of IT security principles and customer requirements for technical B2B SaaS products (experience)
- Experience providing higher-level security and compliance support for enterprise customers (experience)
- Foundational training in programming languages like Python or JavaScript with hands-on coding experience (experience)
- Proven track record of delivering prototypes for Generative AI or traditional ML solutions (experience)
- Strong knowledge of network and cloud architecture (AWS, Azure, GCP) (experience)
- Exceptional presentation and communication skills translating technical concepts to business audiences (experience)
- Ability to own problems end-to-end and rapidly acquire new technical knowledge (experience)
- Demonstrated success building and presenting technical demos to senior stakeholders (experience)
- Experience guiding customers through AI strategy development and use case identification (experience)
- Comfortable serving as first line of defense for security and compliance inquiries (experience)
- Humble team player with eagerness to support colleagues and drive team success (experience)
Responsibilities
- Deliver exceptional pre-sales customer experiences by providing technical expertise and answering complex product, API, and LLM questions
- Demonstrate business value of OpenAI APIs and ChatGPT through custom demos, use case scoping, and architecture recommendations
- Partner with senior business stakeholders to understand needs and guide comprehensive AI strategies
- Build and present production-ready prototypes showcasing Generative AI solutions
- Create and maintain comprehensive documentation, guides, and FAQs based on customer interactions
- Develop and nurture long-term customer relationships throughout evaluation, validation, and purchasing cycles
- Act as voice of customer by gathering feedback, identifying trends, and influencing product roadmap
- Serve as primary resource for security and compliance questions, directing customers to trust resources
- Escalate complex technical requirements to appropriate internal engineering teams
- Recommend scalable architectural patterns to accelerate customer implementation
- Collaborate with sales, product, and engineering teams to ensure seamless customer onboarding
- Identify and prioritize highest-value AI use cases tailored to enterprise business objectives
- Conduct technical workshops and presentations for C-level executives and technical teams
- Monitor customer success metrics and provide ongoing advisory support post-demo
Benefits
- general: Competitive base salary with significant performance bonuses and equity package
- general: Comprehensive medical, dental, and vision insurance coverage
- general: 401(k) matching program with immediate vesting
- general: Unlimited PTO policy with encouraged time off
- general: Hybrid work model (3 days in office, 2 days remote)
- general: Full relocation assistance package for new San Francisco hires
- general: Generous parental leave policy (16 weeks fully paid)
- general: Professional development stipend for conferences and courses
- general: Weekly catered lunches and fully stocked kitchens
- general: Onsite fitness center and wellness programs
- general: Mental health support through dedicated counseling services
- general: Cutting-edge hardware including latest MacBook Pros and multiple monitors
- general: OpenAI API credits for personal projects
- general: Team offsites and company-wide retreats
- general: Volunteer time off program with matching donations
Tags & Categories
Answer 10 quick questions to check your fit for Solutions Engineer, Pre-Sales Careers at OpenAI - San Francisco, California | Apply Now! @ OpenAI.
Related Books and Jobs