Role Overview

The Technical Program Manager, Human Data position at OpenAI is a pivotal role within the Human Data Team, which specializes in developing custom data solutions that power groundbreaking AI research. Based at our San Francisco headquarters, you'll collaborate with researchers, engineers, external vendors, and AI trainers to enhance and evaluate our most advanced models, including ChatGPT, GPT-4, and the innovative Sora. Your work will directly contribute to safety initiatives through partnerships with Preparedness and Safety Systems teams.

As a TPM, you'll serve as the key interface between research roadmaps and execution teams, designing pragmatic solutions for collecting high-quality human data. This isn't a traditional program management role—it's hands-on, requiring technical proficiency in SQL and Python, deep understanding of LLMs, and the grit to unblock obstacles independently. Reporting to the Head of Human Data Operations, you'll enjoy relocation support and the excitement of working on the forefront of artificial general intelligence (AGI).

OpenAI's mission to ensure AGI benefits all of humanity demands exceptional talent. This role demands someone who learns quickly, prioritizes ruthlessly, and scales impact across a portfolio of projects. With the AI industry booming, this position positions you at the epicenter of innovation, where your contributions will influence billions through products used worldwide.

Key Responsibilities

In this high-impact role, you'll wear multiple hats, from strategic planning to tactical execution. Here are the core responsibilities:

• Collaborate closely with researchers to scope data collection needs, define success metrics, and establish robust quality measurement frameworks tailored to AI model evaluation.
• Design and execute comprehensive data collection campaigns, translating complex research requirements into actionable plans while accelerating delivery.
• Leverage existing tooling and iterate rapidly to achieve outcomes, often implementing scrappy, interim solutions to maintain momentum.
• Partner with engineering teams to develop robust, scalable data solutions that support long-term research goals.
• Demonstrate 'unblock yourself' mentality: Use technical acumen to bypass external dependencies and deliver partial successes immediately.
• Build and optimize performance dashboards using SQL and Python, enabling real-time tracking of campaign metrics and KPIs.
• Conduct data analysis on large datasets to extract actionable insights that drive decision-making and process improvements.
• Drive technical roadmaps for data platforms, resolving blockers and enforcing security best practices like access management and compliance.
• Scale your impact by advising program managers and vendors, empowering them to handle day-to-day execution so you can tackle high-priority challenges.
• Work cross-functionally with Preparedness and Safety Systems to integrate safety considerations into data workflows.
• Manage multiple projects simultaneously with expansive ownership, frequent context switching, and ruthless prioritization.
• Stay ahead of cutting-edge AI research, quickly mastering new technical concepts from instantiation to launch.
• Contribute to vendor management, ensuring high-quality data delivery from external partners.

These responsibilities highlight the blend of technical depth, program management expertise, and entrepreneurial spirit required to succeed at OpenAI.

Qualifications

To thrive as a Technical Program Manager, Human Data at OpenAI, you need a unique combination of technical skills, AI knowledge, and operational excellence:

• Proficiency in SQL for complex querying, large dataset processing, dashboard creation, and insight generation.
• Advanced Python skills for data analysis, API integrations, request handling, response processing, and workflow automation.
• Strong grasp of Large Language Models (LLMs) and prompt engineering principles.
• Experience at large scale across project portfolios, with proven ability to manage ambiguity.
• Action-oriented mindset with daily grit and creative problem-solving.
• High horsepower for context switching, multi-project management, and prioritization.
• Excitement for technical details of AI research and collaboration from ideation to deployment.
• Quick learning ability to ramp up on new domains rapidly.
• Comfort in ambitious, technically-minded teams pushing AGI boundaries.

Candidates with backgrounds in AI research support, data operations at tech giants, or program management in high-stakes environments will excel.

Salary & Benefits

OpenAI offers competitive compensation for this senior role, estimated at $220,000 - $350,000 USD yearly, including base salary, equity, and bonuses. Total compensation reflects experience and market rates for San Francisco TPM roles in AI.

Benefits include comprehensive health coverage, 401(k) matching, unlimited PTO, relocation assistance, onsite gym, parental leave, professional development stipends, and more. Equity in OpenAI provides upside in our mission-driven growth.

Why Join OpenAI?

OpenAI is the leader in AI research and deployment, powering tools that transform industries. Work on flagship products like ChatGPT and GPT-4, contribute to safety, and join a culture of innovation. San Francisco HQ fosters collaboration with top talent, offering unparalleled impact and growth in the AI revolution.

With rapid advancements in generative AI, this role positions you for career acceleration. OpenAI's commitment to safe AGI ensures meaningful work benefiting humanity.

How to Apply

Ready to shape AI's future? Submit your resume and a cover letter highlighting your SQL/Python experience, LLM knowledge, and program management achievements. OpenAI's hiring process includes technical interviews, case studies on data campaigns, and team fit discussions. We prioritize diverse, exceptional talent—apply today!