About Nike

Nike is the world's leading sports brand, dedicated to uniting the world through sport to create a healthy planet, active communities, and an equal playing field for all. From iconic sneakers to revolutionary apparel, Nike inspires athletes* worldwide with innovation and passion. In Australia, Nike's retail operations in locations like Homebush, Sydney, embody this mission by delivering exceptional experiences that bring the brand to life. As a global powerhouse, Nike offers dynamic careers in retail, operations, and beyond, with a focus on employee growth and brand loyalty.

Role Overview

The Operations Coach (Manager) role at Nike's Homebush store in Sydney, New South Wales, is pivotal for driving operational success in a high-energy retail environment. Reporting to the Assistant Head Coach - Operations, you'll oversee profit and loss control, customer satisfaction, and shrinkage results while fostering a service culture that inspires Nike fans. This full-time position involves a rotating roster, including weekends, evenings, and holidays, ensuring the store runs smoothly and embodies Nike's premium standards. If you have retail experience and a passion for leadership, this is your chance to elevate Nike's operations in Australia.

Key Responsibilities

As Operations Coach, you'll be at the heart of store efficiency:

• Ensure payroll compliance, create rosters and zone charts, and adhere to cash management standards to maintain financial integrity.
• Assist the store in achieving key financial objectives through proactive oversight.
• Lead, coach, drive, and inspire the Operations team to deliver outstanding results.
• Drive operational excellence, including facilities management, HR programs, loss prevention, and break room communications.
• Oversee profit and loss control, boost customer satisfaction, and minimize shrinkage for sustainable store performance.

Daily Impact

Your leadership will create an in-store culture that brings the Nike brand to life, ensuring every operational detail aligns with Nike's vision of inspiration and innovation.

Qualifications & Requirements

To thrive as Nike's Operations Coach in Homebush, bring these essentials:

• A genuine passion for the NIKE brand and its mission.
• General retail experience with a focus on operations.
• Proven team leadership experience in dynamic environments.
• Outstanding communication skills to motivate and guide teams.
• Solid organisational skills for managing rosters, compliance, and facilities.
• Proficiency in MS Office products and retail business systems.

Availability for a rotating roster, including weekends, evenings, and holidays, is required. No advanced degrees needed—just retail savvy and leadership drive.

Benefits & Perks

Nike invests in its people with premium perks tailored for Australian employees:

• Competitive salary reflecting retail/tech sector rates in Sydney.
• Generous product discounts on Nike gear.
• Full uniform provided twice per year.
• Access to special release products before public launch.
• Birthday leave for personal celebration.
• Comprehensive wellbeing program and tools for work-life balance.

Additional Perks

Enjoy a supportive environment with rotating rosters designed for flexibility within retail demands.

Career Growth

At Nike, we believe in human potential. As Operations Coach, you'll receive targeted leadership development, mentorship from senior coaches, and opportunities to advance within Nike's Australian and global network. Many start in operations and progress to Head Coach, district management, or corporate roles. Nike's investment in your growth includes training programs, performance coaching, and exposure to innovative retail strategies, positioning you for long-term success in sports retail.

Why Join Us

Joining Nike in Homebush means more than a job—it's a journey with a brand that defines athletic excellence. Work in Sydney's vibrant retail scene, inspire teams daily, and contribute to Nike's purpose-driven mission. With a culture of innovation, equality, and community, you'll collaborate with passionate colleagues while enjoying perks that enhance your lifestyle. No matter your background, if you're ready to bring inspiration to every athlete*, Nike Homebush is where potential meets opportunity. Apply now and elevate your career with the swoosh.

Role FAQs

What is the work schedule like?

This role features a rotating roster, requiring availability for weekends, evenings, and holidays to support store operations.

Is retail experience mandatory?

Yes, general retail experience is required, along with team leadership to handle operational demands effectively.

What salary can I expect?

Salary is competitive for Sydney retail managers, estimated at AUD 65,000–95,000 annually, based on experience and sector rates.

Are there opportunities for advancement?

Absolutely—Nike prioritizes internal growth, with development programs for leaders like Operations Coaches.

How does Nike support wellbeing?

Through dedicated programs, tools, birthday leave, and perks like product access, ensuring holistic employee support.