Operations Supervisor at Cardinal Health - Brampton Civic Hospital

About Cardinal Health

Cardinal Health stands as a cornerstone in the Canadian healthcare supply chain, employing over 1,400 professionals across the country. We deliver more than 70,000 essential products to healthcare facilities and medical experts nationwide. Our commitment to reliability and innovation ensures seamless distribution operations, supporting hospitals like William Osler Health Centre (WOHC) in delivering critical care. As a leader in healthcare logistics, Cardinal Health fosters a unionized environment where safety, efficiency, and customer service drive success.

Role Overview

The Operations Supervisor role at Cardinal Health's Brampton Civic Hospital location reports directly to the Operations Manager. This full-time position oversees day-to-day distribution activities in a multi-site hospital setting. With hours from 7:00 am to 3:30 pm, you'll ensure staffing aligns with WOHC service needs, maintain Key Performance Indicators (KPIs), and uphold Cardinal Health's standard operating procedures and regulatory standards. This is an ideal opportunity for seasoned leaders in healthcare logistics seeking to impact patient care through operational excellence.

Key Responsibilities

In this pivotal role, you'll drive team performance and operational efficiency. Core duties include:

• Providing daily direction, coordination, and evaluation of EllisDon Materials Services employees.
• Executing supervisory tasks per organizational policies, including training, scheduling, performance appraisals, rewards, discipline, and conflict resolution.
• Contributing to monthly staff meetings and health & safety training.
• Collaborating with interdepartmental leaders, department heads, and hospital nursing managers.
• Maintaining open, timely communication via personal interactions and emails.
• Monitoring staffing for training needs, efficiency, and attendance.
• Enforcing health & safety, housekeeping, and loss prevention protocols.
• Directing cart maintenance and review schedules.
• Preparing and tracking KPIs as defined with WOHC and EDFS.
• Resolving escalated problems beyond Stockless Technician level.
• Maintaining equipment per best practices and coordinating defective product removal.

Qualifications & Requirements

Cardinal Health seeks candidates with proven expertise in healthcare operations. Ideal qualifications include:

• 3-5 years of related leadership or stockless inventory process experience.
• Experience in a unionized environment (preferred).
• Strong leadership, problem-solving, and team-building skills.
• Ability to interpret policies, provide training, and deliver group presentations.
• Excellent verbal, written, and presentation communication skills.
• Intermediate proficiency in Microsoft Office, especially Excel.
• Adaptability to change, short-notice reprioritization, and proactive problem-solving.
• Robust Workplace Health and Safety background; WSIB and First Aid certifications preferred.
• Material Handling Equipment Training experience (an asset).

Note: Compliance with site-specific requirements, including potential vaccination proof at non-Cardinal premises, is mandatory. Cardinal Health prioritizes employee and customer safety amid public health guidelines.

Benefits & Perks

Joining Cardinal Health offers rewarding compensation and support:

• Anticipated salary range: $72,500 - $87,120 CAD annually.
• Performance-based annual bonus eligibility, tied to individual, company, and business performance.
• Stable full-time schedule: 7:00 am - 3:30 pm, Monday to Friday.
• Comprehensive health & safety programs, including training sessions.
• Opportunities for professional development in a leading healthcare firm.
• Unionized work environment with structured policies and support.

Career Growth

At Cardinal Health, this Operations Supervisor role is a launchpad for advancement in healthcare supply chain management. Gain hands-on experience in hospital distribution, KPI optimization, and cross-functional leadership. With our expansive network, high performers advance to Operations Manager or regional roles, building long-term careers in a stable, growing sector. Invest in your future with ongoing training in safety, technology, and leadership.

Why Join Us

Be part of a vital link in Canada's healthcare system. At Brampton Civic Hospital, you'll directly contribute to patient outcomes by ensuring reliable medical supply distribution. Cardinal Health values innovation, safety, and teamwork in a supportive union setting. Enjoy competitive pay, bonuses, and a premium work culture focused on excellence. Watch our employee video for an inside look: Cardinal Health - Wings. Seize this chance to lead with purpose.

Role FAQs

What is the work schedule?

Full-time, 7:00 am - 3:30 pm, supporting consistent hospital operations.

Is union experience required?

Preferred but not mandatory; training provided for qualified leaders.

What salary and bonuses can I expect?

$72,500 - $87,120 CAD base, plus performance bonus eligibility.

Are there safety requirements?

Yes, strong health & safety focus; certifications like WSIB/First Aid preferred.

How does this role impact healthcare?

You ensure timely product delivery to hospital units, upholding service level agreements and KPIs.

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