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Accounting Technical Support Engineer

Oracle

Customer Support and Service Jobs

Accounting Technical Support Engineer

full-timePosted: Dec 8, 2025

Job Description

Overview

Associate Technical Support Engineers at Oracle participate in an initial onboarding experience focused on building customer management and technical knowledge through training, development, and shadowing. In this role, you will support Oracle's accounting applications by troubleshooting issues, providing solutions, and ensuring high customer satisfaction. Join our team in Uruguay to kickstart your career in technical support.

Responsibilities

  • Provide technical support for Oracle accounting software products via phone, email, and chat.
  • Troubleshoot and resolve customer issues related to financial modules and integrations.
  • Collaborate with engineering teams to escalate and track complex bugs.
  • Document support cases and solutions in the knowledge base.
  • Participate in onboarding training and shadowing senior engineers.
  • Develop customer management skills through direct interactions.
  • Analyze logs and system data to diagnose accounting-related problems.
  • Contribute to continuous improvement of support processes and tools.

Qualifications

  • Bachelor's degree in Computer Science, Accounting, or related field.
  • 1+ years of experience in technical support or IT helpdesk.
  • Familiarity with Oracle Financials or ERP systems preferred.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills in English and Spanish.
  • Ability to work in a fast-paced, remote-hybrid environment.

Benefits

  • Competitive salary and performance bonuses.
  • Comprehensive health and dental insurance.
  • Flexible remote work options in Uruguay.
  • Professional development and certification reimbursements.
  • Generous paid time off and parental leave.

Locations

  • Uruguay, UY

Salary

Responsibilities

  • participate in an initial onboarding experience focused on building customer management
  • build technical knowledge through training, development, and shadowing

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Accounting Technical Support Engineer" , Oracle

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Format & readability score

Answer 10 quick questions to check your fit for Accounting Technical Support Engineer @ Oracle.

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Oracle logo

Accounting Technical Support Engineer

Oracle

Customer Support and Service Jobs

Accounting Technical Support Engineer

full-timePosted: Dec 8, 2025

Job Description

Overview

Associate Technical Support Engineers at Oracle participate in an initial onboarding experience focused on building customer management and technical knowledge through training, development, and shadowing. In this role, you will support Oracle's accounting applications by troubleshooting issues, providing solutions, and ensuring high customer satisfaction. Join our team in Uruguay to kickstart your career in technical support.

Responsibilities

  • Provide technical support for Oracle accounting software products via phone, email, and chat.
  • Troubleshoot and resolve customer issues related to financial modules and integrations.
  • Collaborate with engineering teams to escalate and track complex bugs.
  • Document support cases and solutions in the knowledge base.
  • Participate in onboarding training and shadowing senior engineers.
  • Develop customer management skills through direct interactions.
  • Analyze logs and system data to diagnose accounting-related problems.
  • Contribute to continuous improvement of support processes and tools.

Qualifications

  • Bachelor's degree in Computer Science, Accounting, or related field.
  • 1+ years of experience in technical support or IT helpdesk.
  • Familiarity with Oracle Financials or ERP systems preferred.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills in English and Spanish.
  • Ability to work in a fast-paced, remote-hybrid environment.

Benefits

  • Competitive salary and performance bonuses.
  • Comprehensive health and dental insurance.
  • Flexible remote work options in Uruguay.
  • Professional development and certification reimbursements.
  • Generous paid time off and parental leave.

Locations

  • Uruguay, UY

Salary

Responsibilities

  • participate in an initial onboarding experience focused on building customer management
  • build technical knowledge through training, development, and shadowing

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Accounting Technical Support Engineer" , Oracle

Get personalized recommendations to optimize your resume specifically for Accounting Technical Support Engineer. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Accounting Technical Support Engineer" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Accounting Technical Support Engineer @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.