Advanced Services Engineer, CSS Tech Delivery, Infrastructure
Oracle
Advanced Services Engineer, CSS Tech Delivery, Infrastructure
Job Description
Position Overview
The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
Locations
- MUMBAI, MAHARASHTRA, IN
Salary
45,000 - 90,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Oracle technology expertiseintermediate
- IT services deliveryintermediate
- Customer relationship managementintermediate
- Mission-critical application supportintermediate
Responsibilities
- Establish long-term relationships with Oracle customers
- Deliver annuity-based service contracts and project-based services
- Sell IT-services portfolio on fixed price and T&M basis
- Provide tailored support for Oracle technology investments
- Ensure cutting-edge innovation and performance
- Support mission-critical applications and processes
- Maintain high customer satisfaction
Benefits
- general: Health Insurance
- general: 401(k)
- general: Stock Options
- general: Flexible PTO
- general: Employee Stock Purchase Plan
Advanced Services Engineer, CSS Tech Delivery, Infrastructure
Oracle
Advanced Services Engineer, CSS Tech Delivery, Infrastructure
Job Description
Position Overview
The Customer Success Services (CSS) is a unit within the Oracle’s Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission critical applications and processes. CSS covers the majority of large-scale Oracle customers. Oracle Customer Success Services provides unmatched, tailored support that ensures organization’s Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment. CSS is industry-leading expertise with the highest customer satisfaction to support organization’s business every step of the way.
Locations
- MUMBAI, MAHARASHTRA, IN
Salary
45,000 - 90,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Oracle technology expertiseintermediate
- IT services deliveryintermediate
- Customer relationship managementintermediate
- Mission-critical application supportintermediate
Responsibilities
- Establish long-term relationships with Oracle customers
- Deliver annuity-based service contracts and project-based services
- Sell IT-services portfolio on fixed price and T&M basis
- Provide tailored support for Oracle technology investments
- Ensure cutting-edge innovation and performance
- Support mission-critical applications and processes
- Maintain high customer satisfaction
Benefits
- general: Health Insurance
- general: 401(k)
- general: Stock Options
- general: Flexible PTO
- general: Employee Stock Purchase Plan