Overview

Working as part of an OCSC shift in the global follow-the-sun 24/7/365 Oracle Cloud Operations team, you will maintain and enhance the global Cloud environment. Drive efficiency and customer experience improvements in Oracle Cloud, a major company focus with rapid growth in computing and organizational scale. Leverage best-of-breed technologies to deliver positive experiences for acclaimed products like the Taleo application.

Responsibilities

• Monitor and maintain Oracle Cloud infrastructure 24/7 as part of shift rotations.
• Troubleshoot and resolve incidents to ensure high availability and performance.
• Develop AI-driven tools and automations to optimize cloud operations efficiency.
• Analyze system metrics and implement proactive improvements for customer experience.
• Collaborate with global teams to enhance cloud scalability and reliability.
• Review and integrate emerging technologies for hosted products like Taleo.
• Perform root cause analysis and document operational processes.
• Contribute to continuous improvement initiatives raising industry standards.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field.
• 3+ years experience in cloud operations, DevOps, or SRE roles.
• Proficiency in AI/ML frameworks (e.g., TensorFlow, PyTorch) and scripting (Python, Java).
• Strong knowledge of Oracle Cloud Infrastructure (OCI) or AWS/GCP equivalents.
• Experience with monitoring tools (e.g., Prometheus, Grafana) and automation (Terraform).
• Excellent problem-solving skills and ability to work in 24/7 shift environment.

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive health insurance and wellness programs.
• Flexible shift allowances and global follow-the-sun model.
• Professional development with training on cutting-edge cloud/AI tech.
• Generous paid time off and employee stock purchase plans.