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Cloud Hardware Support Architect

Oracle

Engineering Jobs

Cloud Hardware Support Architect

full-timePosted: Sep 23, 2025

Job Description

Overview

Supports hardware repair operations in Oracle’s global cloud computing environment (Oracle Cloud Infrastructure – OCI). Responsible for identifying and championing ideas to make repairs within OCI’s infrastructure safer, more reliable, and more efficient. Collaborates with cross-functional teams to enhance hardware support processes in a high-scale, mission-critical environment.

Responsibilities

  • Identify and champion innovative ideas to improve safety, reliability, and efficiency of hardware repairs in OCI data centers.
  • Analyze hardware failure patterns and develop proactive solutions to minimize downtime.
  • Collaborate with engineering teams to design and implement repair procedures and tools.
  • Conduct risk assessments for repair operations and recommend mitigation strategies.
  • Lead initiatives to standardize hardware support processes across global OCI regions.
  • Provide technical guidance and training to field support teams on best practices.
  • Monitor key performance metrics for repair operations and drive continuous improvements.
  • Partner with vendors to ensure high-quality hardware components and timely resolutions.

Qualifications

  • Bachelor’s degree in Computer Science, Electrical Engineering, or related field.
  • 5+ years of experience in hardware support, data center operations, or cloud infrastructure.
  • Strong knowledge of server hardware, networking, and storage systems.
  • Proven track record of process improvement and operational excellence.
  • Excellent problem-solving skills and ability to work in fast-paced environments.
  • Experience with large-scale cloud infrastructure (OCI, AWS, Azure preferred).

Benefits

  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement savings plan with company match.
  • Generous paid time off and flexible work arrangements.
  • Professional development and tuition reimbursement programs.
  • Employee stock purchase plan and performance bonuses.

Locations

  • United States, United States

Salary

Responsibilities

  • Supports hardware repair operations in Oracle’s global cloud computing environment (Oracle Cloud Infrastructure – OCI)
  • Responsible for identifying and championing ideas to make repairs within OCI’s infrastructure safer, more reliable, and more efficient

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

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Oracle logo

Cloud Hardware Support Architect

Oracle

Engineering Jobs

Cloud Hardware Support Architect

full-timePosted: Sep 23, 2025

Job Description

Overview

Supports hardware repair operations in Oracle’s global cloud computing environment (Oracle Cloud Infrastructure – OCI). Responsible for identifying and championing ideas to make repairs within OCI’s infrastructure safer, more reliable, and more efficient. Collaborates with cross-functional teams to enhance hardware support processes in a high-scale, mission-critical environment.

Responsibilities

  • Identify and champion innovative ideas to improve safety, reliability, and efficiency of hardware repairs in OCI data centers.
  • Analyze hardware failure patterns and develop proactive solutions to minimize downtime.
  • Collaborate with engineering teams to design and implement repair procedures and tools.
  • Conduct risk assessments for repair operations and recommend mitigation strategies.
  • Lead initiatives to standardize hardware support processes across global OCI regions.
  • Provide technical guidance and training to field support teams on best practices.
  • Monitor key performance metrics for repair operations and drive continuous improvements.
  • Partner with vendors to ensure high-quality hardware components and timely resolutions.

Qualifications

  • Bachelor’s degree in Computer Science, Electrical Engineering, or related field.
  • 5+ years of experience in hardware support, data center operations, or cloud infrastructure.
  • Strong knowledge of server hardware, networking, and storage systems.
  • Proven track record of process improvement and operational excellence.
  • Excellent problem-solving skills and ability to work in fast-paced environments.
  • Experience with large-scale cloud infrastructure (OCI, AWS, Azure preferred).

Benefits

  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement savings plan with company match.
  • Generous paid time off and flexible work arrangements.
  • Professional development and tuition reimbursement programs.
  • Employee stock purchase plan and performance bonuses.

Locations

  • United States, United States

Salary

Responsibilities

  • Supports hardware repair operations in Oracle’s global cloud computing environment (Oracle Cloud Infrastructure – OCI)
  • Responsible for identifying and championing ideas to make repairs within OCI’s infrastructure safer, more reliable, and more efficient

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Cloud Hardware Support Architect" , Oracle

Get personalized recommendations to optimize your resume specifically for Cloud Hardware Support Architect. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Cloud Hardware Support Architect" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Cloud Hardware Support Architect @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.