Overview

The Credit & Collections Analyst 1 role in Bengaluru, Karnataka, India, focuses on managing the collections process for Oracle's NA region. The core responsibility involves contacting clients on overdue invoices and forecasting potential delays or issues. This IC1 career level position ensures efficient cash flow and risk mitigation.

Responsibilities

• Manage collections on overdue invoices for Oracle NA region customers.
• Contact clients via phone, email, and other channels to resolve outstanding payments.
• Forecast potential collection delays and escalate high-risk accounts.
• Review and analyze customer accounts for creditworthiness and payment history.
• Prepare and distribute collection statements and demand letters.
• Reconcile discrepancies in invoicing and payments.
• Collaborate with sales and finance teams on disputed accounts.
• Maintain accurate records of collection activities and outcomes in CRM systems.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• 1-2 years of experience in credit, collections, or accounts receivable.
• Strong communication and negotiation skills.
• Proficiency in MS Excel and financial software (e.g., Oracle ERP).
• Analytical mindset with attention to detail.
• Ability to handle high-volume accounts and meet targets.

Benefits

• Competitive salary and performance bonuses.
• Comprehensive health insurance coverage.
• Generous paid time off and holidays.
• Professional development and training opportunities.
• Employee stock purchase plan and retirement benefits.