Company Overview

Oracle is a global leader in enterprise cloud computing, powering thousands of businesses worldwide with innovative database, application, and infrastructure solutions. Our data centers form the backbone of Oracle Cloud Infrastructure (OCI), delivering unmatched reliability, security, and performance to support mission-critical workloads. Join us in shaping the future of cloud technology at our state-of-the-art facilities.

Position Overview

Oracle is seeking a Critical Facility Operations Technician to join our Data Center Facilities Engineering Team in Abilene, TX. As a key member of the operations team, you will be responsible for the operation, upkeep, and optimization of vital building systems, including electrical, mechanical, and automation infrastructure. This role demands hands-on expertise in maintaining 24/7 uptime for high-density data center environments, ensuring maximum reliability, efficiency, and safety. Ideal candidates bring extensive experience in critical facilities operations and a passion for proactive problem-solving in fast-paced, mission-critical settings.

Key Responsibilities

• Monitor and operate critical infrastructure systems, including UPS, generators, HVAC, CRAC units, and power distribution, to maintain 99.999% uptime.
• Perform preventive maintenance, troubleshooting, and repairs on electrical, mechanical, and plumbing systems in accordance with OEM specifications.
• Respond to alarms and incidents via DCIM tools and BMS systems, executing root cause analysis and implementing corrective actions.
• Conduct daily inspections and rounds of facility equipment, documenting conditions and escalating issues to senior engineers as needed.
• Execute change management procedures for system upgrades, capacity expansions, and emergency responses following ITIL best practices.
• Optimize energy efficiency by tuning cooling systems, load balancing power usage, and implementing sustainability initiatives.
• Maintain accurate records of maintenance activities, inventory, and compliance documentation using CMMS software.
• Collaborate with data center operations teams to support customer deployments and ensure seamless integration of new hardware.
• Participate in on-call rotations, providing 24/7 support for critical incidents and facility emergencies.
• Enforce safety protocols, conduct risk assessments, and support audits for OSHA, EPA, and industry standards compliance.

Required Qualifications

• High school diploma or equivalent; associate's degree in electrical, mechanical engineering, or related field preferred.
• 3+ years of hands-on experience in critical facilities operations, data centers, or mission-critical environments.
• Strong knowledge of electrical systems, including medium/high voltage distribution, PDUs, ATS, and STS.
• Proficiency in HVAC/chiller plant operations, controls, and refrigeration systems (EPA 608 certification required).
• Experience with Building Management Systems (BMS), DCIM tools, and automation platforms like Schneider Electric or Siemens.
• Ability to read and interpret electrical/mechanical blueprints, P&IDs, and one-line diagrams.
• Physical ability to lift 50+ lbs, work in confined spaces, and perform tasks at heights using ladders or man-lifts.
• Excellent troubleshooting skills and familiarity with multimeters, thermal imaging, and diagnostic tools.

Preferred Qualifications

• Critical Facility Operations certification (CFOT, CDCP, or equivalent from Uptime Institute or AFCOM).
• Experience with diesel generator systems, fuel polishing, and load bank testing.
• Familiarity with Oracle Cloud Infrastructure or hyperscale data center operations.
• Knowledge of scripting for automation (Python, PowerShell) and integration with monitoring tools like Nagios or Splunk.
• Previous experience in a 24/7 on-call environment with proven incident response capabilities.

What We Offer

• Competitive base salary plus performance-based incentives and bonuses.
• Comprehensive health, dental, and vision insurance with low employee premiums.
• 401(k) matching program and employee stock purchase plan.
• Generous paid time off, including vacation, sick leave, and parental leave.
• Professional development opportunities, including tuition reimbursement and certifications.
• Access to on-site fitness centers, wellness programs, and Oracle's employee assistance program.

About the Team

Our Data Center Facilities Engineering Team in Abilene is a tight-knit group of skilled technicians and engineers dedicated to operational excellence in one of Oracle's newest cloud regions. We thrive in a collaborative, high-stakes environment where innovation meets reliability, working together to push the boundaries of data center efficiency. Join a team that values safety, continuous improvement, and delivering world-class cloud services to Oracle's global customers.