Data Center Engineer
Oracle
Data Center Engineer
Job Description
Overview
Responsible for effective delivery of technical support and installations in Oracle Cloud Infrastructure (OCI) datacenters, including break-fix tasks, hardware, network, cabling, and rack deployments. Prioritizes ticketing queues, resolves escalations, and clears blocking issues to ensure continued technician activities per internal policies and SLAs. Provides 24x7 site coverage for OCI datacenter sites in Riyadh, Saudi Arabia.
Responsibilities
- Perform break-fix tasks on hardware, network, cabling, and rack systems
- Execute site planning and manage datacenter installations
- Prioritize and manage ticketing queues effectively
- Resolve escalations and clear blocking issues promptly
- Ensure compliance with internal policies and service level agreements
- Provide 24x7 on-site coverage for OCI datacenter operations
- Coordinate technician activities and problem escalations
- Support deployments and maintenance in high-availability environments
Qualifications
- 3+ years experience in datacenter engineering or technical support
- Strong knowledge of hardware, networking, and cabling systems
- Experience with Oracle Cloud Infrastructure (OCI) preferred
- Ability to work 24x7 shifts including nights and weekends
- Excellent problem-solving and escalation management skills
- Bachelor's degree in Computer Science, IT, or related field
Benefits
- Competitive salary and performance bonuses
- Comprehensive health and medical insurance
- 24 days annual leave plus public holidays
- Professional development and training opportunities
- Relocation assistance for international candidates
Locations
- RIYADH, Saudi Arabia, SA
Salary
Responsibilities
- effective delivery of technical support and installations
- break-fix tasks including hardware, network, cabling and rack deployments
- site planning
- problem escalation
- managing installations in an Oracle Cloud Infrastructure (OCI) datacenter
- prioritize ticketing queues
- resolving escalations
- clearing blocking issues to enable continued delivery of technician activities in accordance with internal policies and service level agreements
- provide 24x7 site coverage for Oracle OCI datacenter sites
Benefits
- general: Health Insurance
- general: 401(k)
- general: Stock Options
- general: Flexible PTO
Answer 10 quick questions to check your fit for Data Center Engineer @ Oracle.
Related Books and Jobs
Data Center Engineer
Oracle
Data Center Engineer
Job Description
Overview
Responsible for effective delivery of technical support and installations in Oracle Cloud Infrastructure (OCI) datacenters, including break-fix tasks, hardware, network, cabling, and rack deployments. Prioritizes ticketing queues, resolves escalations, and clears blocking issues to ensure continued technician activities per internal policies and SLAs. Provides 24x7 site coverage for OCI datacenter sites in Riyadh, Saudi Arabia.
Responsibilities
- Perform break-fix tasks on hardware, network, cabling, and rack systems
- Execute site planning and manage datacenter installations
- Prioritize and manage ticketing queues effectively
- Resolve escalations and clear blocking issues promptly
- Ensure compliance with internal policies and service level agreements
- Provide 24x7 on-site coverage for OCI datacenter operations
- Coordinate technician activities and problem escalations
- Support deployments and maintenance in high-availability environments
Qualifications
- 3+ years experience in datacenter engineering or technical support
- Strong knowledge of hardware, networking, and cabling systems
- Experience with Oracle Cloud Infrastructure (OCI) preferred
- Ability to work 24x7 shifts including nights and weekends
- Excellent problem-solving and escalation management skills
- Bachelor's degree in Computer Science, IT, or related field
Benefits
- Competitive salary and performance bonuses
- Comprehensive health and medical insurance
- 24 days annual leave plus public holidays
- Professional development and training opportunities
- Relocation assistance for international candidates
Locations
- RIYADH, Saudi Arabia, SA
Salary
Responsibilities
- effective delivery of technical support and installations
- break-fix tasks including hardware, network, cabling and rack deployments
- site planning
- problem escalation
- managing installations in an Oracle Cloud Infrastructure (OCI) datacenter
- prioritize ticketing queues
- resolving escalations
- clearing blocking issues to enable continued delivery of technician activities in accordance with internal policies and service level agreements
- provide 24x7 site coverage for Oracle OCI datacenter sites
Benefits
- general: Health Insurance
- general: 401(k)
- general: Stock Options
- general: Flexible PTO
Answer 10 quick questions to check your fit for Data Center Engineer @ Oracle.
Related Books and Jobs