Overview

As a Data Center Operations Senior Manager in Malaysia, you will lead post-sales support and solutions for Oracle's customer base within the Support organization. Your role focuses on delivering exceptional operational efficiency in data center environments while advocating for customer needs. Join Oracle to drive innovation and reliability in cloud infrastructure services.

Responsibilities

• Oversee day-to-day operations of data center facilities, ensuring 99.99% uptime and performance.
• Lead a team of engineers and technicians in managing server infrastructure, cooling, and power systems.
• Develop and implement operational strategies to optimize data center efficiency and scalability.
• Monitor and respond to incidents, coordinating root cause analysis and preventive measures.
• Manage vendor relationships and service level agreements for data center hardware and services.
• Drive continuous improvement initiatives, including automation and cost optimization projects.
• Ensure compliance with safety, security, and environmental regulations in all operations.
• Collaborate with global teams to align data center operations with Oracle's cloud roadmap.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred.
• 10+ years of experience in data center operations, with 5+ years in senior management roles.
• Proven track record managing large-scale data centers with hyperscale infrastructure.
• Strong knowledge of server hardware, networking, and cloud technologies (OCI preferred).
• Excellent leadership skills with experience managing diverse, cross-functional teams.
• Certifications such as CDCP, CDCS, or ITIL highly desirable.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• Generous paid time off and flexible working arrangements.
• Professional development programs and certification reimbursement.
• Employee stock purchase plan and retirement savings matching.