Overview

The Director of AI/ML Strategic Customers Engineering at Oracle leads a customer-facing team dedicated to strategy, planning, and architecture enablement for OCI's largest customers. This role focuses on implementing and operating AI/ML solutions to drive strategic value. Based in Nashville, TN, the director ensures seamless delivery of cutting-edge AI/ML technologies.

Responsibilities

• Lead a team of engineers in developing AI/ML strategies for key OCI customers.
• Collaborate with customers to define architecture roadmaps and implementation plans.
• Oversee the design, deployment, and optimization of AI/ML models on OCI platforms.
• Drive cross-functional partnerships with sales, product, and support teams.
• Ensure operational excellence in AI/ML solution delivery and scalability.
• Mentor and develop team members to meet strategic customer objectives.
• Identify emerging AI/ML trends and integrate them into customer solutions.
• Report on project progress, ROI, and customer satisfaction metrics to leadership.

Qualifications

• 10+ years in AI/ML engineering or architecture with customer-facing experience.
• Proven leadership managing high-performing engineering teams.
• Deep expertise in OCI, AWS, or similar cloud platforms for AI/ML workloads.
• Strong knowledge of machine learning frameworks (TensorFlow, PyTorch, etc.).
• Excellent communication skills for executive stakeholder engagement.
• Bachelor's or Master's degree in Computer Science, AI, or related field.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching and employee stock purchase program.
• Flexible remote work options and generous PTO.
• Professional development stipend and tuition reimbursement.