Overview

The Director of Program Management is a customer-facing executive leader responsible for strategy, delivery, and operations for OCI’s largest customers. This role drives infrastructure and workloads at global scale, ensuring seamless execution across complex programs. Based in Seattle, WA, you will partner directly with key stakeholders to deliver mission-critical cloud solutions.

Responsibilities

• Develop and execute program strategies for OCI's largest enterprise customers, aligning with business objectives.
• Lead cross-functional teams to deliver infrastructure projects at global scale with high reliability.
• Manage end-to-end program lifecycle, from planning and resourcing to execution and closure.
• Serve as primary customer-facing executive, building trusted relationships and resolving escalations.
• Drive operational excellence, optimizing processes for efficiency and risk mitigation.
• Collaborate with engineering, sales, and product teams to prioritize workloads and roadmaps.
• Monitor program health using KPIs, providing executive-level reporting and insights.
• Foster a culture of innovation and accountability within program management teams.

Qualifications

• 10+ years in program/project management, with 5+ years in cloud/infrastructure at executive level.
• Proven track record managing large-scale programs for Fortune 500 customers.
• Deep expertise in cloud technologies, preferably OCI, AWS, or Azure.
• Strong leadership skills with experience managing global, cross-functional teams.
• Excellent communication and stakeholder management in customer-facing roles.
• Bachelor's degree in Computer Science, Engineering, or related field; MBA preferred.

Benefits

• Competitive base salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance coverage.
• 401(k) matching and employee stock purchase program.
• Generous PTO, parental leave, and flexible work arrangements.
• Professional development stipend and tuition reimbursement.