Overview

The Oracle Veteran Internship Program (OVIP) offers US Veterans transitioning from active service or active-duty Military Spouses new to corporate experience a paid internship as M&D Customer Solutions Analyst Intern. Gain hands-on experience in customer solutions, data analysis, and Oracle technologies while building your civilian career. This role supports Oracle's commitment to veteran hiring and professional development.

Responsibilities

• Analyze customer data to identify trends and provide actionable insights for M&D solutions.
• Support customer success teams with troubleshooting and solution recommendations.
• Assist in creating reports and dashboards using Oracle analytics tools.
• Collaborate with cross-functional teams to resolve customer issues efficiently.
• Conduct research on customer needs and market trends to inform product strategies.
• Document processes and contribute to knowledge base articles for customer support.
• Participate in meetings to gather requirements and deliver solution proposals.
• Shadow senior analysts to learn best practices in customer solutions delivery.

Qualifications

• Current or recent US Veteran transitioning from active service, or active-duty Military Spouse.
• Pursuing or recently completed Bachelor's degree in Business, IT, or related field.
• Strong analytical skills with experience in data interpretation.
• Excellent communication and interpersonal skills for customer interactions.
• Proficiency in Microsoft Office Suite; familiarity with SQL or analytics tools a plus.
• Demonstrated leadership or teamwork experience from military service.

Benefits

• Competitive paid internship with full-time hours.
• Comprehensive professional development and mentorship from Oracle experts.
• Potential for full-time conversion upon successful completion.
• Access to Oracle's employee benefits including health coverage options.
• Networking opportunities within Oracle's veteran employee resource group.