Overview

We are seeking Sales Account Managers with a successful background selling software, hardware, or business services in the Austin area. You’ll maintain relationships within a portfolio of NetSuite customers to ensure continued adoption and expansion of NetSuite’s cloud-based business operations system. This includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.

Responsibilities

• Maintain and grow relationships with a portfolio of NetSuite customers in Austin.
• Drive continued adoption and expansion of NetSuite’s cloud-based solutions.
• Identify upsell and cross-sell opportunities within existing accounts.
• Conduct regular business reviews to assess customer needs and satisfaction.
• Collaborate with customers to optimize ERP, CRM, PSA, and eCommerce implementations.
• Develop account strategies to maximize customer lifetime value.
• Coordinate with internal teams to deliver exceptional customer experiences.
• Track and report on account performance, pipeline, and revenue growth.

Qualifications

• Proven track record selling software, hardware, or business services.
• 3+ years of account management or sales experience in SaaS/ERP preferred.
• Strong understanding of cloud-based business operations systems.
• Excellent relationship-building and communication skills.
• Experience with NetSuite, ERP, CRM, or PSA solutions a plus.
• Located in or willing to work in Austin, TX; ability to travel locally.

Benefits

• Competitive base salary plus uncapped commissions.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching and employee stock purchase plan.
• Flexible PTO and remote work options.
• Professional development and career growth opportunities.