Overview

We are seeking Sales Account Managers with a successful background selling software, hardware, or business services in the Austin area. You’ll maintain relationships within a portfolio of NetSuite customers to ensure continued adoption and expansion of NetSuite’s cloud-based business operations system. This includes Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce.

Responsibilities

• Maintain and grow relationships with assigned NetSuite customer portfolio
• Drive customer adoption and expansion of NetSuite modules and features
• Identify upsell and cross-sell opportunities within existing accounts
• Collaborate with customers to understand business needs and recommend solutions
• Conduct quarterly business reviews and success planning sessions
• Work with implementation and support teams to ensure customer satisfaction
• Track account metrics and report on pipeline, revenue, and renewal status
• Represent NetSuite at industry events and customer meetings in Austin region

Qualifications

• 3+ years experience in account management or sales of enterprise software
• Proven track record selling ERP, CRM, or cloud business applications
• Strong understanding of NetSuite or similar SaaS platforms preferred
• Excellent relationship-building and consultative selling skills
• Experience managing mid-market or enterprise customer accounts
• Bachelor’s degree in Business, Sales, or related field; Austin, TX location

Benefits

• Competitive base salary plus uncapped commission structure
• Comprehensive health, dental, and vision insurance coverage
• 401(k) matching and employee stock purchase program
• Flexible PTO and remote/hybrid work options
• Professional development stipend and career growth opportunities