NetSuite Customer Success Manager
Oracle
NetSuite Customer Success Manager
Job Description
Overview
The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective adoption and optimization of Oracle-NetSuite solutions. This role blends customer success strategy, education-led adoption and relationship management while acting as a unified point of contact to guide customers toward their desired business outcomes while coordinating internal and partner teams for seamless execution and ensuring the customer sees the benefit of the services provided. The ideal candidate is a strong coach and facilitator with experience in business process improvement, ERP-enabled transformation, exposure to change management and capable of translating customer priorities into actionable plans and measurable results. The CSM maintains a services-oriented approach, with a strong focus on customer health, retention, and operational excellence.
Locations
- Uruguay, UY
Salary
Skills Required
- customer success strategyintermediate
- education-led adoptionintermediate
- relationship managementintermediate
- business process improvementintermediate
- ERP-enabled transformationintermediate
- change managementintermediate
Required Qualifications
- strong coach and facilitator (experience)
- experience in business process improvement (experience)
- ERP-enabled transformation (experience)
- exposure to change management (experience)
- capable of translating customer priorities into actionable plans and measurable results (experience)
Responsibilities
- ensuring clients achieve meaningful business outcomes through the effective adoption and optimization of Oracle-NetSuite solutions
- blends customer success strategy, education-led adoption and relationship management
- acting as a unified point of contact to guide customers toward their desired business outcomes
- coordinating internal and partner teams for seamless execution
- ensuring the customer sees the benefit of the services provided
- maintains a services-oriented approach, with a strong focus on customer health, retention, and operational excellence
Benefits
- general: Health Insurance
- general: 401(k)
- general: Stock Options
- general: Flexible PTO
Answer 10 quick questions to check your fit for NetSuite Customer Success Manager @ Oracle.
Related Books and Jobs
NetSuite Customer Success Manager
Oracle
NetSuite Customer Success Manager
Job Description
Overview
The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective adoption and optimization of Oracle-NetSuite solutions. This role blends customer success strategy, education-led adoption and relationship management while acting as a unified point of contact to guide customers toward their desired business outcomes while coordinating internal and partner teams for seamless execution and ensuring the customer sees the benefit of the services provided. The ideal candidate is a strong coach and facilitator with experience in business process improvement, ERP-enabled transformation, exposure to change management and capable of translating customer priorities into actionable plans and measurable results. The CSM maintains a services-oriented approach, with a strong focus on customer health, retention, and operational excellence.
Locations
- Uruguay, UY
Salary
Skills Required
- customer success strategyintermediate
- education-led adoptionintermediate
- relationship managementintermediate
- business process improvementintermediate
- ERP-enabled transformationintermediate
- change managementintermediate
Required Qualifications
- strong coach and facilitator (experience)
- experience in business process improvement (experience)
- ERP-enabled transformation (experience)
- exposure to change management (experience)
- capable of translating customer priorities into actionable plans and measurable results (experience)
Responsibilities
- ensuring clients achieve meaningful business outcomes through the effective adoption and optimization of Oracle-NetSuite solutions
- blends customer success strategy, education-led adoption and relationship management
- acting as a unified point of contact to guide customers toward their desired business outcomes
- coordinating internal and partner teams for seamless execution
- ensuring the customer sees the benefit of the services provided
- maintains a services-oriented approach, with a strong focus on customer health, retention, and operational excellence
Benefits
- general: Health Insurance
- general: 401(k)
- general: Stock Options
- general: Flexible PTO
Answer 10 quick questions to check your fit for NetSuite Customer Success Manager @ Oracle.
Related Books and Jobs