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Oracle Fusion Cloud HCM Functional - Senior Consultant

Oracle

Human Resources Jobs

Oracle Fusion Cloud HCM Functional - Senior Consultant

full-timePosted: Nov 6, 2025

Job Description

Overview

The Senior Consultant role focuses on delivering expert functional support for Oracle Fusion Cloud HCM products. Responsibilities include tracking incidents, diagnosing issues, replicating problems, troubleshooting, and resolving complex, critical customer cases. This position ensures excellence in customer service and operational efficiency in Bengaluru, Karnataka, India.

Responsibilities

  • Provide tier-2/3 support for Oracle Fusion HCM modules including Core HR, Payroll, and Talent Management.
  • Track, log, and manage customer incidents through resolution in service management tools.
  • Diagnose and replicate complex HCM issues in Fusion Cloud environments.
  • Troubleshoot functional configurations, workflows, and integrations.
  • Collaborate with development teams for root cause analysis and fixes.
  • Deliver knowledge transfer sessions and create support documentation.
  • Monitor system performance and recommend HCM best practices.
  • Ensure timely resolution of critical cases to maintain customer satisfaction.

Qualifications

  • 5+ years of experience in Oracle Fusion Cloud HCM functional support.
  • Deep knowledge of HCM modules like Core HR, Absence, Benefits, and Compensation.
  • Proficiency in incident management tools such as ServiceNow or Oracle SRM.
  • Strong troubleshooting skills with Fusion Cloud setups and Fast Formulas.
  • Excellent communication skills for customer-facing support.
  • Bachelor's degree in Computer Science, IT, or related field.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health insurance for family.
  • Flexible work-from-home options and hybrid model.
  • Professional development with Oracle certifications sponsored.
  • Generous paid time off and wellness programs.

Locations

  • BENGALURU, KARNATAKA, IN

Salary

Skills Required

  • HCM Functional Support Expert in Oracle Fusion Suite of HCM productsintermediate

Responsibilities

  • providing excellence in customer service support
  • track-incidence
  • diagnosis
  • replication
  • troubleshooting
  • resolution of complicated and critical cases

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

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Oracle logo

Oracle Fusion Cloud HCM Functional - Senior Consultant

Oracle

Human Resources Jobs

Oracle Fusion Cloud HCM Functional - Senior Consultant

full-timePosted: Nov 6, 2025

Job Description

Overview

The Senior Consultant role focuses on delivering expert functional support for Oracle Fusion Cloud HCM products. Responsibilities include tracking incidents, diagnosing issues, replicating problems, troubleshooting, and resolving complex, critical customer cases. This position ensures excellence in customer service and operational efficiency in Bengaluru, Karnataka, India.

Responsibilities

  • Provide tier-2/3 support for Oracle Fusion HCM modules including Core HR, Payroll, and Talent Management.
  • Track, log, and manage customer incidents through resolution in service management tools.
  • Diagnose and replicate complex HCM issues in Fusion Cloud environments.
  • Troubleshoot functional configurations, workflows, and integrations.
  • Collaborate with development teams for root cause analysis and fixes.
  • Deliver knowledge transfer sessions and create support documentation.
  • Monitor system performance and recommend HCM best practices.
  • Ensure timely resolution of critical cases to maintain customer satisfaction.

Qualifications

  • 5+ years of experience in Oracle Fusion Cloud HCM functional support.
  • Deep knowledge of HCM modules like Core HR, Absence, Benefits, and Compensation.
  • Proficiency in incident management tools such as ServiceNow or Oracle SRM.
  • Strong troubleshooting skills with Fusion Cloud setups and Fast Formulas.
  • Excellent communication skills for customer-facing support.
  • Bachelor's degree in Computer Science, IT, or related field.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health insurance for family.
  • Flexible work-from-home options and hybrid model.
  • Professional development with Oracle certifications sponsored.
  • Generous paid time off and wellness programs.

Locations

  • BENGALURU, KARNATAKA, IN

Salary

Skills Required

  • HCM Functional Support Expert in Oracle Fusion Suite of HCM productsintermediate

Responsibilities

  • providing excellence in customer service support
  • track-incidence
  • diagnosis
  • replication
  • troubleshooting
  • resolution of complicated and critical cases

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Oracle Fusion Cloud HCM Functional - Senior Consultant" , Oracle

Get personalized recommendations to optimize your resume specifically for Oracle Fusion Cloud HCM Functional - Senior Consultant. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Oracle Fusion Cloud HCM Functional - Senior Consultant" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Oracle Fusion Cloud HCM Functional - Senior Consultant @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.