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Oracle Fusion SaaS EPM Consultant

Oracle

Customer Support and Service Jobs

Oracle Fusion SaaS EPM Consultant

full-timePosted: Nov 27, 2025

Job Description

Overview

As a member of the Support organisation, you will deliver post-sales support and solutions to Oracle customers while advocating for their needs. Your role focuses on resolving non-technical inquiries via phone and electronic channels, as well as technical questions about Oracle Fusion SaaS EPM applications. This position is based in Poland and plays a key part in enhancing customer satisfaction and product adoption.

Responsibilities

  • Resolve post-sales non-technical customer inquiries via phone, email, and chat.
  • Address technical questions regarding Oracle Fusion SaaS EPM applications.
  • Serve as an advocate for customer needs within the Oracle Support organisation.
  • Provide solutions to ensure high customer satisfaction and retention.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Document customer interactions and solutions in the support system.
  • Stay updated on Oracle Fusion SaaS EPM features and best practices.
  • Contribute to knowledge base articles and support training materials.

Qualifications

  • Proven experience as an Oracle Fusion SaaS EPM Consultant or Support Specialist.
  • Strong knowledge of Oracle Fusion Enterprise Performance Management (EPM) modules.
  • Excellent communication skills in English; Polish language proficiency preferred.
  • Experience with customer support tools and CRM systems.
  • Bachelor's degree in IT, Business, or related field.
  • Ability to work in Poland and handle flexible shifts if required.

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health insurance and wellness programs.
  • Flexible working hours and remote work options.
  • Professional development with Oracle certifications and training.
  • Generous paid time off and employee assistance programs.

Locations

  • Poland, PL

Salary

Responsibilities

  • Deliver post-sales support and solutions to Oracle customer base
  • Serve as an advocate for customer needs
  • Resolve post-sales non-technical customer inquiries via phone and electronic means
  • Resolve technical questions regarding the use of Oracle Fusion SaaS applications

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

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Oracle logo

Oracle Fusion SaaS EPM Consultant

Oracle

Customer Support and Service Jobs

Oracle Fusion SaaS EPM Consultant

full-timePosted: Nov 27, 2025

Job Description

Overview

As a member of the Support organisation, you will deliver post-sales support and solutions to Oracle customers while advocating for their needs. Your role focuses on resolving non-technical inquiries via phone and electronic channels, as well as technical questions about Oracle Fusion SaaS EPM applications. This position is based in Poland and plays a key part in enhancing customer satisfaction and product adoption.

Responsibilities

  • Resolve post-sales non-technical customer inquiries via phone, email, and chat.
  • Address technical questions regarding Oracle Fusion SaaS EPM applications.
  • Serve as an advocate for customer needs within the Oracle Support organisation.
  • Provide solutions to ensure high customer satisfaction and retention.
  • Collaborate with internal teams to escalate and resolve complex issues.
  • Document customer interactions and solutions in the support system.
  • Stay updated on Oracle Fusion SaaS EPM features and best practices.
  • Contribute to knowledge base articles and support training materials.

Qualifications

  • Proven experience as an Oracle Fusion SaaS EPM Consultant or Support Specialist.
  • Strong knowledge of Oracle Fusion Enterprise Performance Management (EPM) modules.
  • Excellent communication skills in English; Polish language proficiency preferred.
  • Experience with customer support tools and CRM systems.
  • Bachelor's degree in IT, Business, or related field.
  • Ability to work in Poland and handle flexible shifts if required.

Benefits

  • Competitive salary and performance-based bonuses.
  • Comprehensive health insurance and wellness programs.
  • Flexible working hours and remote work options.
  • Professional development with Oracle certifications and training.
  • Generous paid time off and employee assistance programs.

Locations

  • Poland, PL

Salary

Responsibilities

  • Deliver post-sales support and solutions to Oracle customer base
  • Serve as an advocate for customer needs
  • Resolve post-sales non-technical customer inquiries via phone and electronic means
  • Resolve technical questions regarding the use of Oracle Fusion SaaS applications

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Oracle Fusion SaaS EPM Consultant" , Oracle

Get personalized recommendations to optimize your resume specifically for Oracle Fusion SaaS EPM Consultant. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Oracle Fusion SaaS EPM Consultant" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Oracle Fusion SaaS EPM Consultant @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.