Company Overview

Oracle Corporation is a global leader in enterprise cloud computing, delivering cutting-edge database software, cloud infrastructure, and innovative applications that power the world's most complex business operations. With a commitment to innovation and excellence, Oracle serves thousands of customers across industries, helping them achieve digital transformation. Join us in Austin, TX, to contribute to mission-critical systems that drive global success.

Position Overview

As a Production Service Systems Administrator 3 in Oracle's Austin office, you will play a pivotal role in operating and maintaining production environments, including systems and databases that support critical business operations. This position requires proactive monitoring, troubleshooting, and optimization to ensure high availability, performance, and security of Oracle's production infrastructure. You will collaborate with engineering teams to deliver reliable services in a fast-paced, cloud-centric environment.

Key Responsibilities

• Monitor and manage production systems and databases using industry-standard tools to ensure 99.99% uptime and optimal performance.
• Perform routine maintenance, patching, and upgrades on Linux/Unix servers and Oracle databases with minimal business impact.
• Troubleshoot complex incidents in production environments, conducting root cause analysis and implementing preventive measures.
• Implement and maintain backup, recovery, and disaster recovery procedures for critical production data.
• Automate system administration tasks using scripting languages like Python, Bash, or Ansible to improve efficiency.
• Collaborate with development and operations teams to deploy new releases and configurations via CI/CD pipelines.
• Enforce security best practices, including access controls, vulnerability scanning, and compliance with Oracle security standards.
• Generate performance reports and capacity planning recommendations to support business growth.
• Respond to on-call escalations, providing 24/7 support for production issues as part of a rotating schedule.
• Document operational procedures, configurations, and incident resolutions for knowledge sharing.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
• 5+ years of experience in systems administration, with focus on production environments.
• Strong proficiency in Linux/Unix system administration, including kernel tuning and performance optimization.
• Hands-on experience administering Oracle databases (e.g., Oracle 19c/21c) in high-availability setups.
• Proven ability to troubleshoot complex issues across OS, network, storage, and application layers.
• Experience with monitoring tools such as Oracle Enterprise Manager, Nagios, or Prometheus.
• Familiarity with automation tools like Ansible, Puppet, or Terraform for infrastructure management.
• Excellent problem-solving skills and ability to work under pressure in a 24/7 production support model.

Preferred Qualifications

• Oracle certifications such as OCP (Oracle Certified Professional) or OCNA (Oracle Cloud Native Administrator).
• Experience with cloud platforms like Oracle Cloud Infrastructure (OCI), AWS, or Azure.
• Knowledge of containerization technologies including Docker and Kubernetes for production deployments.
• Scripting expertise in Python or Perl for custom automation and reporting.
• Prior experience in a large-scale enterprise environment supporting mission-critical applications.

What We Offer

• Competitive base salary and performance-based bonuses with comprehensive health, dental, and vision insurance.
• Generous 401(k) matching program and employee stock purchase plan for long-term financial growth.
• Flexible work arrangements, including hybrid options and generous paid time off (PTO).
• Professional development opportunities with tuition reimbursement and access to Oracle University training.
• Wellness programs, fitness reimbursements, and employee assistance resources for work-life balance.
• Innovative perks like Oracle product discounts and collaborative team-building events in Austin.

About the Team

The Production Service Systems Administration team in Austin is a dynamic group of seasoned professionals dedicated to keeping Oracle's production environments running smoothly at scale. We foster a collaborative culture emphasizing knowledge sharing, continuous improvement, and innovation in operations. You'll work alongside experts in cloud, databases, and automation, contributing to high-impact projects that support Oracle's global customer base.