Resume and JobRESUME AND JOB
Oracle logo

Program Mgmt Sr Manager-ProdDev

Oracle

Software and Technology Jobs

Program Mgmt Sr Manager-ProdDev

full-timePosted: Sep 30, 2025

Job Description

Overview

We are seeking an experienced Program Management Senior Manager for Product Development with a proven track record in service excellence, site reliability engineering (SRE), and service monitoring. This role, part of the Quality of Service (QoS) Pillar for Service Excellence, partners with Product, SRE, Customer Support, and Software Development to champion QoS methodology for Oracle Analytics. You will define objectives, manage risks, implement improvements, and deliver lasting quality of service to customers.

Responsibilities

  • Champion QoS (Problem Management) methodology across Oracle Analytics services.
  • Define clear objectives and success metrics for service excellence initiatives.
  • Identify, assess, and mitigate risks impacting service quality and reliability.
  • Partner with Product, SRE, Customer Support, and Development teams to drive impact.
  • Design and implement process improvements for monitoring and incident response.
  • Lead cross-functional programs to enhance site reliability engineering practices.
  • Track and report on key QoS metrics to executive stakeholders.
  • Foster a culture of service excellence and continuous improvement.

Qualifications

  • 10+ years in program management, SRE, or service monitoring roles.
  • Proven track record in delivering service excellence initiatives.
  • Strong experience with Quality of Service (QoS) or Problem Management frameworks.
  • Excellent cross-functional collaboration with engineering and support teams.
  • Deep knowledge of cloud services, monitoring tools, and SRE best practices.
  • Exceptional leadership, communication, and stakeholder management skills.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) matching and employee stock purchase program.
  • Flexible remote work options and generous PTO.
  • Professional development stipend and career growth opportunities.

Locations

  • United States, United States

Salary

Skills Required

  • service excellenceintermediate
  • site reliability engineering (SRE)intermediate
  • service monitoringintermediate

Required Qualifications

  • experienced Senior TPM Manager (experience)
  • proven track record in service excellence, site reliability engineering (SRE) and/or service monitoring (experience)
  • partner effectively with Product, SRE, Customer Support and Software development orgs to drive impact (experience)

Responsibilities

  • part of the Quality of Service (QoS, also known as Problem Management) Pillar for Service Excellence
  • champion the QoS methodology for Oracle Analytics
  • defining objectives
  • managing risks
  • defining/implementing improvements
  • delivering lasting quality of service to our customers

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Program Mgmt Sr Manager-ProdDev" , Oracle

Get personalized recommendations to optimize your resume specifically for Program Mgmt Sr Manager-ProdDev. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Program Mgmt Sr Manager-ProdDev" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Program Mgmt Sr Manager-ProdDev @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.

Oracle logo

Program Mgmt Sr Manager-ProdDev

Oracle

Software and Technology Jobs

Program Mgmt Sr Manager-ProdDev

full-timePosted: Sep 30, 2025

Job Description

Overview

We are seeking an experienced Program Management Senior Manager for Product Development with a proven track record in service excellence, site reliability engineering (SRE), and service monitoring. This role, part of the Quality of Service (QoS) Pillar for Service Excellence, partners with Product, SRE, Customer Support, and Software Development to champion QoS methodology for Oracle Analytics. You will define objectives, manage risks, implement improvements, and deliver lasting quality of service to customers.

Responsibilities

  • Champion QoS (Problem Management) methodology across Oracle Analytics services.
  • Define clear objectives and success metrics for service excellence initiatives.
  • Identify, assess, and mitigate risks impacting service quality and reliability.
  • Partner with Product, SRE, Customer Support, and Development teams to drive impact.
  • Design and implement process improvements for monitoring and incident response.
  • Lead cross-functional programs to enhance site reliability engineering practices.
  • Track and report on key QoS metrics to executive stakeholders.
  • Foster a culture of service excellence and continuous improvement.

Qualifications

  • 10+ years in program management, SRE, or service monitoring roles.
  • Proven track record in delivering service excellence initiatives.
  • Strong experience with Quality of Service (QoS) or Problem Management frameworks.
  • Excellent cross-functional collaboration with engineering and support teams.
  • Deep knowledge of cloud services, monitoring tools, and SRE best practices.
  • Exceptional leadership, communication, and stakeholder management skills.

Benefits

  • Competitive salary and performance-based incentives.
  • Comprehensive health, dental, and vision insurance.
  • 401(k) matching and employee stock purchase program.
  • Flexible remote work options and generous PTO.
  • Professional development stipend and career growth opportunities.

Locations

  • United States, United States

Salary

Skills Required

  • service excellenceintermediate
  • site reliability engineering (SRE)intermediate
  • service monitoringintermediate

Required Qualifications

  • experienced Senior TPM Manager (experience)
  • proven track record in service excellence, site reliability engineering (SRE) and/or service monitoring (experience)
  • partner effectively with Product, SRE, Customer Support and Software development orgs to drive impact (experience)

Responsibilities

  • part of the Quality of Service (QoS, also known as Problem Management) Pillar for Service Excellence
  • champion the QoS methodology for Oracle Analytics
  • defining objectives
  • managing risks
  • defining/implementing improvements
  • delivering lasting quality of service to our customers

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Program Mgmt Sr Manager-ProdDev" , Oracle

Get personalized recommendations to optimize your resume specifically for Program Mgmt Sr Manager-ProdDev. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Program Mgmt Sr Manager-ProdDev" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Program Mgmt Sr Manager-ProdDev @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.