Overview

Migrations is a process of moving a customer from older license to a newer one. This can be in terms of metrics, functionalities, product lines or duration. It can also be an upgrade from one family to another/Upgrade features for the same product. Migrations Team is responsible for processing migration requests, validating documents, products mapping and calculation on support and license values as per procedures and guidelines set up for the process. Interact with internal customers from different LOBs to process orders. Liaison with Sales, Contracts and VAD/Partners to ensure that all information is available to ensure accurate booking of orders and revenue in accordance with established procedures and guidelines. Provides administrative support for the accounting function including the areas of general ledger, accounts payable, accounts receivable, fixed assets, and inter-company transactions. This team manages Migration Q submissions for License, Hardware and Cloud