Overview

As a Senior Data Center Technician and Site Lead in Ashburn, VA, you will serve as the technical liaison between technology teams and the data center environment, ensuring seamless operational run aspects. You will support our growth path as a recognized technical expert focused on core data center infrastructure. Your role involves troubleshooting and resolving all but the most complex infrastructure issues to maintain high availability and performance.

Responsibilities

• Act as the primary technical liaison between technology teams and data center operations.
• Lead troubleshooting and resolution of infrastructure issues, escalating only the most complex cases.
• Maintain and optimize core data center infrastructure including servers, networking, and power systems.
• Monitor data center environment for performance, capacity, and reliability using advanced tools.
• Coordinate with cross-functional teams to support growth initiatives and expansions.
• Perform preventive maintenance, hardware installations, and cabling management.
• Develop and document operational procedures to ensure consistency and compliance.
• Mentor junior technicians and provide technical guidance during critical incidents.

Qualifications

• 5+ years of hands-on experience in data center operations or infrastructure support.
• Strong expertise in server hardware, networking, and rack-and-stack deployments.
• Proficiency with monitoring tools, ticketing systems, and DCIM software.
• Excellent problem-solving skills with a track record of resolving complex issues independently.
• Site Lead or supervisory experience in a 24/7 data center environment.
• Relevant certifications (e.g., CompTIA A+, Network+, CCNA, or data center-specific).

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• 401(k) matching and employee stock purchase plan.
• Generous PTO, paid holidays, and flexible work options.
• Professional development budget and certification reimbursement.