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Technical Account Manager - Oracle Fusion ERP or HCM

Oracle

Customer Support and Service Jobs

Technical Account Manager - Oracle Fusion ERP or HCM

full-timePosted: Dec 10, 2025

Job Description

Overview

We are seeking an experienced Technical Account Manager specializing in Oracle Fusion ERP or HCM to join our team in Melbourne, Australia. With over 10 years of industry experience, you will ensure customer success, provide technical guidance, and act as a trusted advisor during clients' digital transformation journeys. This role demands deep expertise in ERP/HCM systems and exceptional client relationship management skills.

Responsibilities

  • Manage key client accounts, fostering long-term relationships and driving customer success.
  • Provide expert technical guidance on Oracle Fusion ERP and/or HCM implementations.
  • Conduct regular business reviews to assess client needs and recommend optimizations.
  • Collaborate with internal teams to resolve technical issues and escalate when necessary.
  • Support clients throughout their digital transformation, from planning to go-live and beyond.
  • Deliver training sessions and knowledge transfer to client teams on Fusion functionalities.
  • Monitor system performance and proactively identify areas for improvement.
  • Contribute to sales opportunities by demonstrating deep product expertise.

Qualifications

  • 10+ years of experience in Oracle Fusion ERP or HCM, with functional expertise.
  • Proven track record in technical account management or customer success roles.
  • Strong understanding of ERP/HCM business processes and digital transformation.
  • Excellent client-facing communication and relationship-building skills.
  • Oracle certifications in Fusion ERP or HCM highly desirable.
  • Ability to work in Melbourne, Australia; local candidates preferred.

Benefits

  • Competitive salary and performance-based bonuses.
  • Flexible work arrangements with hybrid options in Melbourne.
  • Comprehensive health and wellness benefits package.
  • Professional development opportunities and Oracle certification support.
  • Generous paid time off and work-life balance initiatives.

Locations

  • MELBOURNE, Australia, AU

Salary

Required Qualifications

  • Over 10 years of industry experience (experience)
  • Expertise in ERP (Enterprise Resource Planning) and/or HCM (Human Capital Management) systems (experience)
  • Specializing in Functional Fusion (experience)
  • Deep understanding of ERP and HCM pillars (experience)
  • Excel in client relationship management (experience)

Responsibilities

  • Ensuring customer success
  • Providing technical guidance
  • Serving as a trusted advisor to clients throughout their digital transformation journey

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

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Oracle logo

Technical Account Manager - Oracle Fusion ERP or HCM

Oracle

Customer Support and Service Jobs

Technical Account Manager - Oracle Fusion ERP or HCM

full-timePosted: Dec 10, 2025

Job Description

Overview

We are seeking an experienced Technical Account Manager specializing in Oracle Fusion ERP or HCM to join our team in Melbourne, Australia. With over 10 years of industry experience, you will ensure customer success, provide technical guidance, and act as a trusted advisor during clients' digital transformation journeys. This role demands deep expertise in ERP/HCM systems and exceptional client relationship management skills.

Responsibilities

  • Manage key client accounts, fostering long-term relationships and driving customer success.
  • Provide expert technical guidance on Oracle Fusion ERP and/or HCM implementations.
  • Conduct regular business reviews to assess client needs and recommend optimizations.
  • Collaborate with internal teams to resolve technical issues and escalate when necessary.
  • Support clients throughout their digital transformation, from planning to go-live and beyond.
  • Deliver training sessions and knowledge transfer to client teams on Fusion functionalities.
  • Monitor system performance and proactively identify areas for improvement.
  • Contribute to sales opportunities by demonstrating deep product expertise.

Qualifications

  • 10+ years of experience in Oracle Fusion ERP or HCM, with functional expertise.
  • Proven track record in technical account management or customer success roles.
  • Strong understanding of ERP/HCM business processes and digital transformation.
  • Excellent client-facing communication and relationship-building skills.
  • Oracle certifications in Fusion ERP or HCM highly desirable.
  • Ability to work in Melbourne, Australia; local candidates preferred.

Benefits

  • Competitive salary and performance-based bonuses.
  • Flexible work arrangements with hybrid options in Melbourne.
  • Comprehensive health and wellness benefits package.
  • Professional development opportunities and Oracle certification support.
  • Generous paid time off and work-life balance initiatives.

Locations

  • MELBOURNE, Australia, AU

Salary

Required Qualifications

  • Over 10 years of industry experience (experience)
  • Expertise in ERP (Enterprise Resource Planning) and/or HCM (Human Capital Management) systems (experience)
  • Specializing in Functional Fusion (experience)
  • Deep understanding of ERP and HCM pillars (experience)
  • Excel in client relationship management (experience)

Responsibilities

  • Ensuring customer success
  • Providing technical guidance
  • Serving as a trusted advisor to clients throughout their digital transformation journey

Benefits

  • general: Health Insurance
  • general: 401(k)
  • general: Stock Options
  • general: Flexible PTO

Target Your Resume for "Technical Account Manager - Oracle Fusion ERP or HCM" , Oracle

Get personalized recommendations to optimize your resume specifically for Technical Account Manager - Oracle Fusion ERP or HCM. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Technical Account Manager - Oracle Fusion ERP or HCM" , Oracle

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Answer 10 quick questions to check your fit for Technical Account Manager - Oracle Fusion ERP or HCM @ Oracle.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.