Order Management Program Manager - Microsoft Dynamics
Siemens
Order Management Program Manager - Microsoft Dynamics
Job Description
Reporting to the Director of Supply Chain Logistics, the Order Management Program Manager ensures the effective integration and day-to-day operation of BuyNow supporting Order Management and Procurement processes. The position combines strong system ownership with process documentation, user enablement, and continuous improvement to support the operational and digital transformation of the U.S. SI B Logistics organization.
The Order Management Program Manager, partners closely with operations, procurement, IT, and global program teams to standardize processes, improve data accuracy, drive adoption, and ensure that tools enable — not disrupt — business execution
This position is offered as a hybrid role, combining the flexibility of remote work with the benefits of in-person collaboration.Key Responsibilities
Microsoft Dynamics - (BuyNow) System Ownership & Governance
- Serve as the local system owner for SAP, Microsoft Dynamics - (BuyNow), and logistics-related digital tools.
- Ensure consistent and correct use of systems across Order Management, Operations, and Procurement.
- Maintain system access and permissions, partnering with IT and regional governance teams.
- Monitor data quality, transactional accuracy, and process adherence.
- Identify system issues, trends, or gaps and partner with global/IT teams to drive resolution or enhancements.
SAP & Microsoft Dynamics Integration Support
- Act as the country lead for ongoing SAP: Microsoft Dynamics – (BuyNow) integration efforts.
- Support system releases, upgrades, and enhancements through structured UAT, regression, and pilot testing.
- Document operational impact assessments for system or process changes.
- Provide structured feedback to global programs and IT teams to ensure integration meets operational needs.
- Ensure system-to-system data flows (materials, orders, confirmations, track & trace, receipts) operate accurately and consistently.
Process Mapping, Standardization & Documentation
- Document end-to-end order management and logistics processes supported by Microsoft Dynamics - (BuyNow) and SAP.
- Create and maintain SOPs, process maps, RACIs, and work instructions aligned with regional and global standards.
- Identify process gaps, inefficiencies, or inconsistencies and partner with business owners to redesign workflows.
- Make certain documented processes are scalable, repeatable, compliant, and accessible to operational teams.
Operational Enablement & User Support
- Serve as the first point of contact for country-level questions related to Microsoft Dynamics - (BuyNow) usage and related integrations.
- Deliver training, coaching, and refresher sessions to drive strong user adoption and confidence.
- Troubleshoot issues, distinguish between user errors and system defects, and escalate appropriately.
- Support onboarding of new employees through structured tools and process training.
Change Management & Transformation Support
- Act as a change champion supporting adoption of new tools, enhancements, and process updates.
- Communicate system and process changes clearly, proactively, and in business-friendly language.
- Support local readiness activities for broader transformation initiatives driven by regional or global teams.
- Gather end-user feedback to inform improvement plans and influence the Microsoft Dynamics – (BuyNow) roadmap.
- Facilitate training sessions, roadshows, and user forums to support continuous learning.
Reporting & Continuous Improvement
- Track and report performance metrics including system usage, compliance, data accuracy, and cycle times.
- Conduct periodic reviews with operations teams to identify improvement opportunities.
- Recommend enhancements that simplify work, improve accuracy, or strengthen tool adoption.
- Support digitization efforts by identifying processes suitable for minor automations, system enhancements, or workflow improvements (without leading full AI/RPA development).
Digital Transformation & Automation Support
- Support the identification and implementation of digitization opportunities that improve efficiency and simplify workflows.
- Partner with IT and digital teams on workflow automation and system enhancements (e.g., confirmations, Goods Receipts, PO updates, inventory transactions).
- Support — but do not independently own — automation initiatives, ensuring solutions are stable, practical, and aligned with operational needs.
- Contribute to integration projects and enhancements across SAP, Microsoft Dynamics, (Microsoft Dynamics) - BuyNow, and related tools.
Basic Qualifications:
- Bachelor’s degree in Supply Chain, Business, IT, Industrial Engineering, or related field.
- 5+ years of experience in logistics operations, system management, or supply chain process roles.
- Demonstrated experience supporting large-scale, complex Microsoft Dynamics environments.
- Experience supporting tool implementations, enhancements, or enterprise system rollouts.
- Familiarity with process mapping and documentation tools (e.g., Visio, Lucidchart, Miro).
- Strong analytical skills with attention to detail and data integrity.
- Excellent communication skills with the ability to engage both technical and operational teams.
Preferred Knowledge, Skills, and Experience
- System & Integration Expertise
- Process Discipline & Documentation
- Operational Enablement Mindset
- Change & Adoption Leadership
- Cross-Functional Collaboration
- Continuous Improvement Orientation
- Strong working knowledge of SAP (MM/WM/SD) and system integrations.
Ready to create your own journey? Join us today.
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 80,396.00 - 137,822.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation
for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their
personal information. To learn more, click here.
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Locations
- Harleysville, Pennsylvania, United States of America
- Morristown, New Jersey, United States of America
- Rockaway, New Jersey, United States of America
Salary
110,000 - 180,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Propiedad de sistemas (SAP, Microsoft Dynamics)intermediate
- Gestión de gobernanza y calidad de datosintermediate
- Soporte a integración SAP-Microsoft Dynamicsintermediate
- Documentación de procesos (SOPs, mapas, RACIs)intermediate
- Habilidades de enablement y soporte a usuariosintermediate
- Pruebas UAT, regresión y pilotointermediate
Responsibilities
- Propiedad y gobernanza de Microsoft Dynamics (BuyNow)
- Asegurar uso consistente de sistemas en Order Management, Operations y Procurement
- Mantener acceso y permisos de sistemas
- Monitorear calidad de datos y adherencia a procesos
- Identificar y resolver issues de sistemas
- Liderar integración SAP-Microsoft Dynamics
- Documentar procesos end-to-end
- Crear y mantener SOPs, process maps, RACIs
- Identificar gaps de procesos y rediseñar workflows
- Servir como primer punto de contacto para preguntas de sistema
Benefits
- general: Rol híbrido (remoto + colaboración in-person)
Answer 10 quick questions to check your fit for Order Management Program Manager - Microsoft Dynamics @ Siemens.
Related Books and Jobs
Order Management Program Manager - Microsoft Dynamics
Siemens
Order Management Program Manager - Microsoft Dynamics
Job Description
Reporting to the Director of Supply Chain Logistics, the Order Management Program Manager ensures the effective integration and day-to-day operation of BuyNow supporting Order Management and Procurement processes. The position combines strong system ownership with process documentation, user enablement, and continuous improvement to support the operational and digital transformation of the U.S. SI B Logistics organization.
The Order Management Program Manager, partners closely with operations, procurement, IT, and global program teams to standardize processes, improve data accuracy, drive adoption, and ensure that tools enable — not disrupt — business execution
This position is offered as a hybrid role, combining the flexibility of remote work with the benefits of in-person collaboration.Key Responsibilities
Microsoft Dynamics - (BuyNow) System Ownership & Governance
- Serve as the local system owner for SAP, Microsoft Dynamics - (BuyNow), and logistics-related digital tools.
- Ensure consistent and correct use of systems across Order Management, Operations, and Procurement.
- Maintain system access and permissions, partnering with IT and regional governance teams.
- Monitor data quality, transactional accuracy, and process adherence.
- Identify system issues, trends, or gaps and partner with global/IT teams to drive resolution or enhancements.
SAP & Microsoft Dynamics Integration Support
- Act as the country lead for ongoing SAP: Microsoft Dynamics – (BuyNow) integration efforts.
- Support system releases, upgrades, and enhancements through structured UAT, regression, and pilot testing.
- Document operational impact assessments for system or process changes.
- Provide structured feedback to global programs and IT teams to ensure integration meets operational needs.
- Ensure system-to-system data flows (materials, orders, confirmations, track & trace, receipts) operate accurately and consistently.
Process Mapping, Standardization & Documentation
- Document end-to-end order management and logistics processes supported by Microsoft Dynamics - (BuyNow) and SAP.
- Create and maintain SOPs, process maps, RACIs, and work instructions aligned with regional and global standards.
- Identify process gaps, inefficiencies, or inconsistencies and partner with business owners to redesign workflows.
- Make certain documented processes are scalable, repeatable, compliant, and accessible to operational teams.
Operational Enablement & User Support
- Serve as the first point of contact for country-level questions related to Microsoft Dynamics - (BuyNow) usage and related integrations.
- Deliver training, coaching, and refresher sessions to drive strong user adoption and confidence.
- Troubleshoot issues, distinguish between user errors and system defects, and escalate appropriately.
- Support onboarding of new employees through structured tools and process training.
Change Management & Transformation Support
- Act as a change champion supporting adoption of new tools, enhancements, and process updates.
- Communicate system and process changes clearly, proactively, and in business-friendly language.
- Support local readiness activities for broader transformation initiatives driven by regional or global teams.
- Gather end-user feedback to inform improvement plans and influence the Microsoft Dynamics – (BuyNow) roadmap.
- Facilitate training sessions, roadshows, and user forums to support continuous learning.
Reporting & Continuous Improvement
- Track and report performance metrics including system usage, compliance, data accuracy, and cycle times.
- Conduct periodic reviews with operations teams to identify improvement opportunities.
- Recommend enhancements that simplify work, improve accuracy, or strengthen tool adoption.
- Support digitization efforts by identifying processes suitable for minor automations, system enhancements, or workflow improvements (without leading full AI/RPA development).
Digital Transformation & Automation Support
- Support the identification and implementation of digitization opportunities that improve efficiency and simplify workflows.
- Partner with IT and digital teams on workflow automation and system enhancements (e.g., confirmations, Goods Receipts, PO updates, inventory transactions).
- Support — but do not independently own — automation initiatives, ensuring solutions are stable, practical, and aligned with operational needs.
- Contribute to integration projects and enhancements across SAP, Microsoft Dynamics, (Microsoft Dynamics) - BuyNow, and related tools.
Basic Qualifications:
- Bachelor’s degree in Supply Chain, Business, IT, Industrial Engineering, or related field.
- 5+ years of experience in logistics operations, system management, or supply chain process roles.
- Demonstrated experience supporting large-scale, complex Microsoft Dynamics environments.
- Experience supporting tool implementations, enhancements, or enterprise system rollouts.
- Familiarity with process mapping and documentation tools (e.g., Visio, Lucidchart, Miro).
- Strong analytical skills with attention to detail and data integrity.
- Excellent communication skills with the ability to engage both technical and operational teams.
Preferred Knowledge, Skills, and Experience
- System & Integration Expertise
- Process Discipline & Documentation
- Operational Enablement Mindset
- Change & Adoption Leadership
- Cross-Functional Collaboration
- Continuous Improvement Orientation
- Strong working knowledge of SAP (MM/WM/SD) and system integrations.
Ready to create your own journey? Join us today.
About Siemens:
We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.
Our Commitment to Equity and Inclusion in our Diverse Global Workforce:
We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 80,396.00 - 137,822.00 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation
for disability form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
Pay Transparency
Siemens follows Pay Transparency laws.
California Privacy Notice
California residents have the right to receive additional notices about their
personal information. To learn more, click here.
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Locations
- Harleysville, Pennsylvania, United States of America
- Morristown, New Jersey, United States of America
- Rockaway, New Jersey, United States of America
Salary
110,000 - 180,000 USD / yearly
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Propiedad de sistemas (SAP, Microsoft Dynamics)intermediate
- Gestión de gobernanza y calidad de datosintermediate
- Soporte a integración SAP-Microsoft Dynamicsintermediate
- Documentación de procesos (SOPs, mapas, RACIs)intermediate
- Habilidades de enablement y soporte a usuariosintermediate
- Pruebas UAT, regresión y pilotointermediate
Responsibilities
- Propiedad y gobernanza de Microsoft Dynamics (BuyNow)
- Asegurar uso consistente de sistemas en Order Management, Operations y Procurement
- Mantener acceso y permisos de sistemas
- Monitorear calidad de datos y adherencia a procesos
- Identificar y resolver issues de sistemas
- Liderar integración SAP-Microsoft Dynamics
- Documentar procesos end-to-end
- Crear y mantener SOPs, process maps, RACIs
- Identificar gaps de procesos y rediseñar workflows
- Servir como primer punto de contacto para preguntas de sistema
Benefits
- general: Rol híbrido (remoto + colaboración in-person)
Answer 10 quick questions to check your fit for Order Management Program Manager - Microsoft Dynamics @ Siemens.
Related Books and Jobs