Mechatroniker/Elektroniker als Servicetechniker für Aufzüge (m/w/d) - Berlin

Role Overview

Are you a skilled Mechatroniker or Elektroniker looking for a challenging and rewarding career opportunity in Berlin? Otis, the world's leading elevator and escalator manufacturing, installation, and service company, is seeking a dedicated Servicetechniker to join our growing team. In this role, you will be responsible for the maintenance, repair, and troubleshooting of elevator systems in the Berlin-Brandenburg area. You will play a crucial role in ensuring the safety and reliability of our equipment, contributing to the smooth and efficient movement of people in the city.

As a Servicetechniker at Otis, you will be part of a large team with a friendly atmosphere and strong sense of camaraderie. We value our employees and recognize that your technical expertise is just as important as your personal qualities. If you are a proactive, customer-focused individual with a passion for problem-solving, we encourage you to apply.

A Day in the Life of a Servicetechniker

Your day as a Servicetechniker at Otis is dynamic and varied. Here’s a glimpse of what you can expect:

• Morning: Start your day by reviewing your assigned service calls and planning your route for the day. Check your company-provided iPhone for any urgent requests or updates. Load your company vehicle with the necessary tools and parts.
• Mid-day: Travel to customer sites in the Berlin-Brandenburg area to perform scheduled maintenance, troubleshoot malfunctions, and carry out repairs on elevator systems. Use your technical expertise to diagnose issues, replace faulty components, and ensure optimal performance.
• Afternoon: Respond to emergency service calls, providing prompt and efficient solutions to minimize downtime. Communicate with customers to explain the nature of the problem and the steps taken to resolve it. Complete detailed service reports using your iPhone.
• Late Afternoon: Order any necessary replacement parts and restock your vehicle. Plan for the next day’s assignments and ensure that all tools and equipment are properly maintained.

Throughout the day, you will prioritize safety, adhere to company policies, and provide excellent customer service. You will work independently while also collaborating with other technicians and departments to resolve complex issues.

Why DAT Berlin-Brandenburg, Germany?

Berlin-Brandenburg is a vibrant and dynamic region with a rich history and a thriving economy. As the capital of Germany, Berlin offers a high quality of life, a diverse cultural scene, and excellent career opportunities. Working as a Servicetechniker in Berlin-Brandenburg provides the opportunity to live and work in a world-class city while contributing to the smooth functioning of its infrastructure.

Otis DAT Berlin-Brandenburg offers a supportive and collaborative work environment where employees are valued and recognized for their contributions. We are committed to providing our employees with the training, resources, and opportunities they need to succeed. With a strong emphasis on safety, a competitive compensation package, and a commitment to employee development, Otis DAT Berlin-Brandenburg is an excellent place to build a long and rewarding career.

Career Path at Otis

Otis is committed to providing its employees with opportunities for personal and professional growth. As a Servicetechniker, you will have access to a variety of training programs and development opportunities to enhance your skills and knowledge. You can advance your career through various pathways, including:

• Senior Servicetechniker: Develop specialized expertise in a particular area of elevator technology and mentor junior technicians.
• Team Leader: Supervise a team of Servicetechniker, providing guidance and support to ensure efficient and effective service delivery.
• Technical Specialist: Provide technical support to field technicians, resolving complex issues and developing solutions.
• Service Manager: Manage the service operations for a specific region or customer segment, overseeing service delivery and customer satisfaction.

Otis also supports employees who wish to pursue further education, such as a master craftsman training (Meisterausbildung), to advance their careers. We offer financial assistance and other resources to help you achieve your goals.

Salary & Benefits

Otis offers a competitive salary and benefits package to its employees in Berlin-Brandenburg. The salary for a Servicetechniker is based on the IG Metall collective agreement and is commensurate with experience and qualifications. In addition to a competitive base salary, employees receive:

• Vacation and Christmas bonuses
• Additional special payments
• Standby allowances and surcharges for on-call duties
• Company pension plan
• Health and wellness programs
• Employee assistance program

Otis also provides its employees with a company car, which can be used for private purposes, as well as a company iPhone, high-quality work clothing, and personal protective equipment.

Safety Culture

At Otis, safety is our top priority. We are committed to providing a safe and healthy work environment for our employees and customers. We have implemented comprehensive safety programs and procedures to prevent accidents and injuries. All employees are required to adhere to our safety policies and participate in regular safety training. We also conduct regular safety audits to ensure that our safety standards are being met.

We provide our Servicetechniker with the necessary personal protective equipment (PPE) and training to perform their jobs safely. We also encourage our employees to identify and report any potential safety hazards. We believe that a strong safety culture is essential for creating a positive and productive work environment.

How to Apply

If you are interested in joining the Otis team as a Servicetechniker in Berlin-Brandenburg, we encourage you to apply online. Please submit your resume and cover letter, highlighting your relevant skills and experience. Our recruiting team will review your application and contact you if you are selected for an interview.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

FAQ

1. What qualifications are required for this position?

   You must have completed vocational training in mechatronics, electronics, electrical engineering, or a comparable field. Prior experience with elevators is advantageous. A valid Class B driver's license and proficiency in German are also required.

2. What are the main responsibilities of a Servicetechniker?

   Your main responsibilities include performing maintenance, repairs, and troubleshooting on elevator systems. You will also be responsible for responding to service calls, managing materials, and ensuring customer satisfaction.

3. What is the salary for this position?

   The salary for a Servicetechniker is based on the IG Metall collective agreement and is commensurate with experience and qualifications.

4. What benefits does Otis offer?

   Otis offers a comprehensive benefits package, including vacation and Christmas bonuses, special payments, standby allowances, a company pension plan, health and wellness programs, and an employee assistance program.

5. Will I receive training?

   Yes, Otis provides comprehensive onboarding and ongoing training to its employees, including ASU safety training.

6. Is a company car provided?

   Yes, Otis provides its Servicetechniker with a company car, which can be used for private purposes.

7. What is the work environment like at Otis?

   Otis offers a supportive and collaborative work environment where employees are valued and recognized for their contributions.

8. What career opportunities are available at Otis?

   Otis offers a variety of career opportunities for its employees, including advancement to senior technician, team leader, technical specialist, and service manager positions.

9. Is Otis committed to safety?

   Yes, safety is Otis's top priority. We have implemented comprehensive safety programs and procedures to prevent accidents and injuries.

10. How can I apply for this position?

    You can apply online by submitting your resume and cover letter through the Otis careers website.