Mechatroniker/Elektroniker als Servicetechniker für Aufzüge (m/w/d) - Bielefeld

Role Overview

Otis, the world's leading elevator and escalator manufacturing, installation, and service company, is seeking a motivated and skilled Mechatroniker/Elektroniker as a Servicetechniker für Aufzüge (m/w/d) to join our team in Bielefeld. As a Servicetechniker, you will be responsible for the maintenance, repair, and troubleshooting of elevator systems, ensuring their safe and efficient operation. You will be a key member of our service team, providing excellent technical support and customer service.

This role offers a permanent employment contract, competitive tariff-based compensation, flexible working hours, and excellent benefits. You will receive comprehensive training and development opportunities, along with high-quality work equipment and a company car (also for private use). If you are a skilled mechatronics or electronics technician with a passion for elevators and a commitment to safety, we encourage you to apply.

Day in the Life

A typical day as a Mechatroniker/Elektroniker Servicetechniker at Otis in Bielefeld involves a variety of tasks and responsibilities. Here's a glimpse into what you can expect:

• Morning: Start your day by reviewing your schedule and prioritizing tasks. Check for any urgent service requests or emergency call-outs. Prepare your tools and equipment for the day's assignments.
• Maintenance: Perform routine maintenance on elevator systems, including lubrication, inspection, and testing of components. Identify and address any potential problems before they lead to breakdowns.
• Repair: Diagnose and repair malfunctions in elevator systems. Troubleshoot electrical, mechanical, and hydraulic issues. Replace defective parts and components.
• Customer Service: Interact with customers to understand their concerns and provide technical support. Explain repair procedures and answer questions. Ensure customer satisfaction.
• Documentation: Maintain accurate records of maintenance and repair work. Document all findings, actions taken, and parts replaced.
• Safety: Adhere to all safety regulations and company standards. Ensure a safe working environment for yourself and others.
• Afternoon: Continue with scheduled maintenance and repair tasks. Respond to any new service requests that come in. Collaborate with other technicians to solve complex problems.
• On-Call Duty: Participate in on-call duty rotation to respond to emergency call-outs outside of regular working hours.

Why NL Bielefeld, Bielefeld, Germany

Bielefeld, located in North Rhine-Westphalia, Germany, offers a high quality of life and a thriving economy. As a Servicetechniker at Otis in Bielefeld, you will benefit from:

• Strong Economy: Bielefeld has a diverse and robust economy with opportunities in various sectors, including manufacturing, technology, and services.
• Affordable Living: The cost of living in Bielefeld is relatively affordable compared to other major cities in Germany.
• Cultural Attractions: Bielefeld offers a range of cultural attractions, including museums, theaters, and historical sites.
• Outdoor Activities: The city is surrounded by beautiful natural landscapes, providing opportunities for hiking, biking, and other outdoor activities.
• Excellent Transportation: Bielefeld has a well-developed public transportation system, making it easy to get around the city and the surrounding region.
• Family-Friendly Environment: Bielefeld is a family-friendly city with excellent schools, parks, and recreational facilities.

Career Path at Otis

Otis is committed to providing its employees with opportunities for professional growth and advancement. As a Mechatroniker/Elektroniker Servicetechniker, you can advance your career through various paths:

• Senior Servicetechniker: Develop specialized skills and experience to become a senior technician, responsible for mentoring junior technicians and handling complex repairs.
• Team Leader: Lead a team of service technicians, managing their schedules, providing technical guidance, and ensuring customer satisfaction.
• Service Supervisor: Oversee the operations of a service department, managing resources, implementing process improvements, and ensuring compliance with safety regulations.
• Technical Specialist: Become a technical expert in a specific area of elevator technology, providing support to service technicians and customers.
• Management Roles: Pursue management opportunities in service operations, sales, or other departments.

Salary & Benefits

Otis offers a competitive salary and benefits package to its employees in Bielefeld. The salary for a Mechatroniker/Elektroniker Servicetechniker typically ranges from €45,000 to €65,000 per year, depending on experience and qualifications. In addition to the base salary, Otis provides a range of benefits, including:

• Tariff-based compensation according to IG Metall standards, including vacation and Christmas bonuses.
• Additional special payments, allowances, and surcharges for on-call duty.
• Flexible working hours with a 35-hour week and every second Friday off.
• 27 days of vacation per year.
• High-quality work clothing, personal tools, iPhone, and company car (also for private use).
• Comprehensive onboarding modules and ASU training for optimal safety.
• Local assignments with no assembly work, allowing for work-life balance.
• Opportunities for professional development and advancement.
• A supportive and collaborative work environment.
• Employee discounts on various products and services.
• Company pension plan.

Safety Culture

Safety is Otis's top priority. We are committed to providing a safe working environment for our employees and ensuring the safe operation of our products. We have a comprehensive safety program that includes:

• Regular safety training and education.
• Strict adherence to safety regulations and standards.
• Use of personal protective equipment (PPE).
• Regular inspections and audits of job sites.
• A culture of safety awareness and responsibility.

How to Apply

If you are interested in joining the Otis team as a Mechatroniker/Elektroniker Servicetechniker in Bielefeld, we encourage you to apply online through our careers website. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of a Servicetechniker? The key responsibilities include performing maintenance and repairs on elevator systems, troubleshooting malfunctions, and ensuring customer satisfaction.
2. What qualifications are required for this role? Required qualifications include a completed vocational training in mechatronics, electronics, or electrical engineering, a valid Class B driver's license, and good knowledge of German.
3. What is the salary range for this position? The salary range is typically between €45,000 and €65,000 per year, depending on experience and qualifications.
4. What are the working hours? The standard working hours are 35 hours per week, with flexible working hours and every second Friday off.
5. Is on-call duty required? Yes, participation in on-call duty rotation is required.
6. Will I receive training? Yes, Otis provides comprehensive onboarding modules and ASU training.
7. Is a company car provided? Yes, a company car is provided, which can also be used for private purposes.
8. What are the opportunities for career advancement? Opportunities for career advancement include becoming a senior technician, team leader, service supervisor, or technical specialist.
9. What is the company culture like? Otis has a supportive and collaborative work environment with a strong focus on safety.
10. How do I apply for this position? You can apply online through the Otis careers website by submitting your resume and a cover letter.