Technicien de Maintenance (H/F) - Join Otis in Venissieux!

Are you a skilled and dedicated maintenance technician looking for a rewarding career with a global leader? Otis, the world's leading elevator and escalator manufacturing, installation, and service company, is seeking a talented Technicien de Maintenance (H/F) to join our team in Venissieux, Auvergne-Rhône-Alpes, France. If you are passionate about ensuring the safety and reliability of vertical transportation systems and thrive in a dynamic environment, we encourage you to apply!

Role Overview

As a Technicien de Maintenance, you will play a crucial role in maintaining and repairing elevators and escalators, ensuring their safe and efficient operation. Your primary responsibility will be to perform scheduled maintenance, troubleshoot malfunctions, and respond to breakdowns promptly. You will work independently and as part of a team, utilizing your technical expertise and problem-solving skills to keep our customers' equipment running smoothly. Safety is our top priority, and you will be expected to adhere to strict safety protocols at all times.

This role requires a strong understanding of electrical and mechanical systems, as well as excellent communication and customer service skills. You will interact with clients on-site, building strong working relationships and providing exceptional service. If you are a motivated and detail-oriented individual with a passion for the elevator industry, this is an excellent opportunity to advance your career with a reputable company.

A Day in the Life of a Technicien de Maintenance

Here’s a glimpse into what a typical day might look like:

• Morning: Start your day by reviewing your assigned maintenance schedule and prioritizing tasks based on urgency and customer needs. Check your company-provided iPhone for any new service requests or urgent issues.
• On-Site Visits: Travel to various customer locations within your assigned geographic area to perform scheduled maintenance on elevators and escalators. This may include lubricating moving parts, inspecting safety devices, and testing control systems.
• Troubleshooting: Respond to service calls for malfunctioning elevators and escalators. Use your diagnostic skills and technical knowledge to identify the root cause of the problem and implement effective repairs.
• Communication: Communicate with customers on-site to explain the nature of the problem, the steps required to resolve it, and any potential disruptions to service. Address their concerns and answer their questions professionally and courteously.
• Documentation: Accurately document all maintenance activities, repairs, and inspections using electronic tools and software. Maintain detailed records of parts used and time spent on each task.
• Safety Compliance: Adhere to all safety regulations and company policies while performing maintenance and repairs. Use personal protective equipment (PPE) as required and follow lockout/tagout procedures to prevent accidents.
• Team Collaboration: Collaborate with other technicians and supervisors to resolve complex issues and share best practices. Participate in team meetings and training sessions to enhance your skills and knowledge.
• Afternoon: Continue performing scheduled maintenance and responding to service calls as needed. Prioritize tasks based on urgency and customer impact.
• Inventory Management: Manage your inventory of spare parts and tools, ensuring that you have the necessary supplies to complete your work efficiently. Order parts as needed and maintain accurate records of inventory levels.
• Customer Relations: Build strong working relationships with customers by providing exceptional service and addressing their needs promptly. Proactively identify potential issues and recommend solutions to prevent future problems.
• End of Day: Complete all required documentation and reports. Communicate any outstanding issues or concerns to your supervisor. Prepare for the next day's schedule and ensure that your vehicle and equipment are properly maintained.

Why 2 CHE DU GENIE, VENISSIEUX - GENIE, 69200, France?

Venissieux, located in the Auvergne-Rhône-Alpes region of France, offers a compelling blend of urban convenience and natural beauty. This vibrant city boasts a rich history, a thriving economy, and a diverse cultural scene. Working in Venissieux provides access to a wide range of amenities, including excellent transportation links, shopping centers, restaurants, and recreational facilities.

The Auvergne-Rhône-Alpes region is renowned for its stunning landscapes, including the French Alps and the Rhône Valley. Outdoor enthusiasts can enjoy hiking, skiing, and other activities in the nearby mountains and forests. The region is also a major economic hub, with a strong presence in industries such as manufacturing, technology, and tourism.

Otis's location in Venissieux offers employees a convenient and accessible workplace, with easy access to public transportation and major highways. The company is committed to supporting the local community and providing employees with opportunities for personal and professional growth.

Career Path at Otis

Otis is committed to providing employees with opportunities for career advancement and professional development. As a Technicien de Maintenance, you can progress through various levels of technical expertise and leadership roles. Here are some potential career paths you can pursue at Otis:

• Senior Technician: With experience and expertise, you can advance to a Senior Technician role, where you will mentor junior technicians and handle more complex maintenance and repair tasks.
• Field Supervisor: As a Field Supervisor, you will oversee a team of technicians, ensuring that they are performing their duties safely and efficiently. You will also be responsible for managing customer relationships and resolving any issues that may arise.
• Service Manager: A Service Manager is responsible for overseeing all service operations within a specific geographic area. You will manage a team of supervisors and technicians, ensuring that service levels are met and customer satisfaction is maintained.
• Technical Trainer: If you have a passion for teaching and sharing your knowledge, you can become a Technical Trainer, where you will develop and deliver training programs for technicians and other employees.
• Sales Engineer: With a strong understanding of Otis products and services, you can transition into a Sales Engineer role, where you will work with customers to identify their needs and recommend appropriate solutions.

Otis also offers a variety of training and development programs to help employees enhance their skills and knowledge. These programs cover topics such as elevator and escalator technology, safety procedures, customer service, and leadership development.

Salary & Benefits

Otis offers a competitive salary and benefits package to attract and retain top talent. The salary for a Technicien de Maintenance in Venissieux typically ranges from EUR 35,000 to EUR 45,000 per year, depending on experience and qualifications. In addition to the base salary, Otis provides a comprehensive benefits package that includes:

• Thirteenth Month Bonus: An additional month's salary paid at the end of the year.
• Company Contribution to Health & Welfare: Otis contributes to your health and welfare benefits, providing you with comprehensive coverage for medical, dental, and vision care.
• Employee Savings Plan: A savings plan that allows you to save for retirement and other financial goals.
• Profit-Sharing: A program that allows you to share in the company's profits.
• Meal Allowance: A daily allowance to cover the cost of meals.
• Company Vehicle: A company-provided vehicle for use during work hours.
• Travel Allowance: A travel allowance to cover the cost of travel to and from customer locations.
• Cleaning Allowance: An allowance to cover the cost of cleaning your work clothes.
• Additional Vacation Days: 5 additional days of vacation per year, in addition to the 25 days of legal paid leave.
• Comprehensive Training Program: A comprehensive training program to enhance your skills and knowledge.
• Modern Workwear and Tools: Modern and high-quality workwear and tools.
• Company-Provided iPhone: A company-provided iPhone for communication and work-related tasks.

Safety Culture

At Otis, safety is our top priority. We are committed to providing a safe and healthy work environment for all employees. We have implemented a comprehensive safety program that includes:

• Regular Safety Training: Regular safety training to ensure that employees are aware of potential hazards and how to prevent accidents.
• Personal Protective Equipment (PPE): Providing employees with the necessary PPE to protect themselves from hazards.
• Lockout/Tagout Procedures: Implementing lockout/tagout procedures to prevent accidents during maintenance and repair activities.
• Safety Audits: Conducting regular safety audits to identify potential hazards and ensure that safety procedures are being followed.
• Employee Assistance Program (EAP): Providing employees with access to an EAP that offers confidential counseling and support services.

We encourage all employees to actively participate in our safety program and to report any potential hazards or safety concerns.

How to Apply

To apply for the Technicien de Maintenance (H/F) position in Venissieux, please visit our careers website and submit your application online. Be sure to include your resume and a cover letter highlighting your qualifications and experience. We look forward to hearing from you!

FAQ

1. What are the essential requirements for this position?A valid driver's license, minimum 6 months of experience in the elevator industry, strong electrical and electrotechnical skills, and a commitment to safety are required.
2. What are the primary responsibilities of a Technicien de Maintenance?Performing scheduled maintenance, troubleshooting malfunctions, responding to breakdowns, and communicating with customers on-site are the primary responsibilities.
3. What type of training will I receive at Otis?Otis provides a comprehensive training program that covers elevator and escalator technology, safety procedures, customer service, and leadership development.
4. What are the opportunities for career advancement at Otis?You can advance to Senior Technician, Field Supervisor, Service Manager, Technical Trainer, or Sales Engineer roles.
5. What is the salary range for this position?The salary range is typically between EUR 35,000 and EUR 45,000 per year, depending on experience and qualifications.
6. What benefits does Otis offer?Otis offers a comprehensive benefits package that includes a thirteenth-month bonus, company contribution to health & welfare, employee savings plan, profit-sharing, meal allowance, company vehicle, travel allowance, cleaning allowance, and additional vacation days.
7. What is Otis's safety culture like?Otis is committed to providing a safe and healthy work environment for all employees. We have implemented a comprehensive safety program that includes regular safety training, PPE, lockout/tagout procedures, safety audits, and an employee assistance program.
8. How do I apply for this position?Please visit our careers website and submit your application online. Be sure to include your resume and a cover letter.
9. What is it like to work in Venissieux?Venissieux offers a compelling blend of urban convenience and natural beauty. The city boasts a rich history, a thriving economy, and a diverse cultural scene.
10. What makes Otis a great place to work?Otis is a global leader in the elevator and escalator industry, offering employees opportunities for career advancement, professional development, and a safe and healthy work environment. We are committed to providing our employees with the resources and support they need to succeed.